New here and need help ASAP

Discussion in 'Malware Help (A Specialist Will Reply)' started by bugsy714, May 17, 2013.

  1. bugsy714

    bugsy714 Private E-2

    I have a pop up window that says malicious content ApplicUnwtd@1 I can't click on anything to fix it or click on anything. The tool bar I can't click on anything and the only way to leave the screen is to hit alt+ctrl+delete. Need help please!!

    Jen
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:


    • [RUN][SUSP PATH] HKLM\[...]\Wow6432Node\Run : Anti-phishing Domain Advisor ("C:\ProgramData\Anti-phishing Domain Advisor\visicom_antiphishing.exe") [7] -> FOUND
      [TASK][SUSP PATH] Funmoods : C:\Users\standard\AppData\Roaming\Funmoods\UPDATE~1\UPDATE~1.EXE /Check [x] -> FOUND
      [TASK][SUSP PATH] Updater26278.exe : C:\Users\Adapted\AppData\Local\Updater26278\Updater26278.exe /extensionid=26278 /extensionname="Solid Savings" /chromeid=cijeeimilokkhlfjombmalgpabbonmah [7] -> FOUND

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Do not reboot your computer yet.

    Now rerun Hitman and have it delete everything it found.

    Reboot and rescan with both RogueKiller and Hitman and attach the logs.

    Now boot into normal Windows and continue with the below.

    Running MGTools.
     
  3. bugsy714

    bugsy714 Private E-2

    I have completed the scans now I am rebooting and running MGtools
     

    Attached Files:

  4. bugsy714

    bugsy714 Private E-2

    Here is the window that won't go away and when it pops up I cant click on anything
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You still need to rerun Hitman and remove all those PUP's.

    Have you run MGTools.exe?
     

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