new hijack this log

Discussion in 'Malware Help (A Specialist Will Reply)' started by radstar, Jan 21, 2007.

  1. radstar

    radstar Private E-2

    Hi. I've been malwared again and I have these dam programs that wont remove from add remove programs.
    2 of them are some java2 programs a ninemsn program and a yahoo program.
    I have run cc cleaner and spybot (with updates) and adaware but the programs are still there. Is there a program I can buy that will get it all off and keep it off?
    Anyway here is a hijack this file to look at if you can help.(hope it loads)
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. radstar

    radstar Private E-2

    Ok thanks for the link I followed the proceedure upto 6C and bitdefender and panda active worked so that was good :)
    I am going to try and attach my results from the scans if you would be able to advise me on my next step that would be great I am going to purchase a whole new security package to better protect my pc.
     

    Attached Files:

  4. radstar

    radstar Private E-2

    one more attachment sorry.
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Why have you not done the Counterspy scan? ( Will it not load because you have downloaded it before)?

    You need to run the HJT after all the other scans.
     
  6. radstar

    radstar Private E-2

    Yeah for some reason counterspy didnt work. I will try and download it again but it takes time to get a stable system running to be able to download anything. I will also run HJT again and post this log. It will have to wait untill I get home from work though.
    This is a strange problem though cause sometimes the pc doesnt boot up and just freezes in the middle of loading windows with a blank screen. I boot up in safe mode and run cccleaner and spybot and adaware but they dont seem to find anything then I boot in normal mode and ccleaner finds heaps of stuff and I delete all those and can run for a bit but sooner or later I am back to squar one again.

    regards

    Scott
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Old versions of GetRunKey and ShowNew are being used!!!!!! Use the proper versions!

    Also the READ ME clearly states the below:
    • Thus if you could not run CounterSpy, you should have automatically ran AVG Antispyware.
     
  8. radstar

    radstar Private E-2

    I had to run the old versions cause I couldnt even open up windows without being in safe mode. Sorry I will go thru the whole process again I just forgot to run the AVi instead once I can get onto the internet again I'll download it and start again. Thanks
     
  9. radstar

    radstar Private E-2

    I had huge issues with the malware and only just managed to open up windows etc after alot of mucking about. any way heres the getrunkey and shownew files of updated versions.
     

    Attached Files:

  10. radstar

    radstar Private E-2

    here is the hjt file do I need to ad the AVG file?
     

    Attached Files:

  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes you do!

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O23 - Service: Attack Shield WS (AttackShield) - Unknown owner - C:\Documents and Settings\Deepthaught\Desktop\AttackShieldAgent.exe (file missing)

    After clicking Fix, exit HJT.

    Do you still have this program installed (AttackShield)? You need to uninstall since you also have Norton.
     
  12. radstar

    radstar Private E-2

    Ok I will do that tonight when I get back from work. I'll need to figure out how to find the AVG results though does it save them in a particular file?
    Thanks again
     
  13. radstar

    radstar Private E-2

    ok I have run avg again and have the results aswell as a new hjt log so far the pc seem stable. But I have noticed 2 new networking symbols in the bottom right hand corner of the desktop and I also have a suspicious icon that thinks its ie but wont let me delete it. I saved a screen capture and tried to indicate the icons using text i am not good with hilighting things on the pc sorry. I will attach these and see if they tell you anything more. oh and I cannot find any attackshield files on my pc but I did delete it from hjt.

    Thanks again.
     

    Attached Files:

  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The networking symbols are for your ethernet card and your wireless card.


    Right click start / explore.....scroll down to C;Docs and Settings/YouruserAccount/Cookies...and delete all that is there.

    Now let's fix the Service we have been trying to remove.
    • Now Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
    • On the page that opens, scroll down to Attack Shield WS
    • then right click the entry, select Properties and press Stop Service.
    • When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
    • Click OK until you get back to Windows.
    • Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
    • At the lower right, click on the Config button
    • Then click the Misc tools button
    • Select Delete an NT Service
    • Copy/pasteAttackShield into the box that opens, and press OK
    • If you receive any error messages just ignore them and continue.
    • Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.
    Now re-Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe

    After clicking Fix, exit HJT.

    Now reboot in normal mode

    Delete the below file if found:
    C:\Documents and Settings\Deepthaught\Desktop\AttackShieldAgent.exe


    Now attach the below new logs and tell me how the above steps went.

    1. GetRunKey
    2. ShowNew
    3. HJT

    Make sure you tell me how things are working now!
     
    Last edited by a moderator: Jan 24, 2007
  15. radstar

    radstar Private E-2

    Hi I had issues with tcp/ip being deleted for some reason and everytime I tried to run AVG in normal mode it failed to run. all my quick launch tabs on the bottom toolbar are missing now and HJT cannot delet attack sheild or kodak or ipod plus there are a couple of other thing I tried to delete that stayed on. anyway heres the last runs you asked for.
     

    Attached Files:

  16. radstar

    radstar Private E-2

    and here is the hjt log
     

    Attached Files:

  17. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It appears as though you have not set MSConfig back to normal start-up. Please do so now.

    It appears as though you never ran Spybot as per the Read and Run Instructions. Please do so now.

    After doing both ...attach new logs:
    GetRun
    ShowNew
    HJT
     
  18. radstar

    radstar Private E-2

    I thought I had done everything as per the instructions. I'll have to have another read but I could not find the sdhelper function when I ran spybot.
    I'll have another go at a complete clean again.

    Thanks
     
  19. radstar

    radstar Private E-2

    I had a look for msconfig but it wont come up when I type it in the command prompt or when I search for it in explorer either.
     
  20. radstar

    radstar Private E-2

    one more quick question. should I uninstall norton and install one of the free av's and firewall you have listed in protecting yourself from malware? and if I do should I download it first then cut off the internet connection then remove norton before installing the other programs?
     
  21. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You access msconfig by going to Start / run and typing "msconfig" without quotes.

    You do not need to disconnect from the internet to uninstall Norton.
    Norton uninstall tool

    I would recommend AVG Freeware and ZoneAlarm.

    Are you going to attach the logs as requested in my previous post?
     
  22. radstar

    radstar Private E-2

    Hi. Thanks for the info about norton etc. yes I was going to post you the new logs but as I couldnt find ms config and couldnt perform every step as you explained I wanted to wait untill I got a reply from you about the msconfig problem and the AV advice. I'll go ahead and see if I can not find ms config. I'll also install the AV and get rid of norton and by the time I have done all this it will be another day at the PC.but its worth it to beat these damn programs.
    in my exploration of my pc I found that there is a .dll cache in win32 and I also found several folders and folder extention with nothing in them so I deleted them I probably should have written them down. I think I'll have to start taking notes as I go around deleting stuff.
     
  23. radstar

    radstar Private E-2

    I typed what you said and it came back with an error.
    "cannot find the file 'msconfig' (or one of its componants). Make sure the path and file name are correct and that all the required libraries are available"
    My OS is win2000 pro by the way.
     
  24. radstar

    radstar Private E-2

    Ok I removed norton and tried to load AVG free AV but it came back with an error saying it was not a valid win32 app. so I craped my daks thingking I'd be all open to attack and downloaded Avast instead so its working and came back with this message after the first scan.
    c:/winnt/system32/pskavs.dll is infected with win32:ctx
    should I delete this? as it says its in windows files?
    Also I have zone alarm now to thanks for that. still cant find msconfig though.
     
  25. radstar

    radstar Private E-2

    Hi. I ran all the stuff again except msconfig (i still cant find it) I also have 2 network connections in my network and dialup connections folder and they wont let me delete them.
    Anyhow heres the logs so far.

    Thanks again
     

    Attached Files:

  26. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You still have not downloaded the current version of ShowNew. You are using a version that is 8 revisions behind the current version. Please download the current version now and attach a new log from it.

    The error message you are complaining about with Avast finding the below:
    Is clearly explained in the READ & RUN ME in step 6 for the online scans. This is a false positive. Avast is just detecting the detections file for Panda Active scan. Ignore this.

    As far as MSconfig goes, you don't have msconfig since you are running Windows 2000.

    What malware problems are you currently having? Why are you trying to delete your network connections? Without them you cannot get internet access.
     
  27. radstar

    radstar Private E-2

    yeah I know that deleting internet connections is a bad idea but I have 2 new ones that I didnt install myself. Anyways I disabled them since they wont let me delete them. Sorry I didnt realise I was using an old version I know that must be anoying I will go aherad and fix that. I am not sure my pc is completely clean (nor will it ever be) but I have the 2 unknown internet netwrk conections and various trogen spyware things that show up on each scan.
    once I have the newer version of shownew and have time to go thru the steps again I'll post the required logs and see what you think of the state as is of the pc.

    Thanks again you guys are great!
     
  28. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Are you referring to the window title Network Connections which shows the hardware in your PC. Or are you referring to Internet Explorer --> Tools, Internet Options---> Connections?

    Do you Dial-Up to connect to the internet? Post a screen shot of what you are talking about.

    I informed you of this in message # 7 and you said you had to use the old ones at that time due to problems. The problem is you never updated afterwards.
     
  29. radstar

    radstar Private E-2

    I thought I had updated the shownew program after I reconnected to the internet anyway I have done it this time and will post another shownew.as for the network connections there in the control panel under network and dial up connections. I cannot delete them I did rename them and disable them. Here is the screen capture. I also have seen changes to certain icons on my pc things such as kodak quick launch and microsoft word etc I will try to show what I mean.
    Thanks for all the help
     

    Attached Files:

  30. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It's too small to be legible. Put a larger one into a ZIP file and attach the ZIP file.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds