New Member - great site!

dblues · Oct 29, 2008

Whilst attempting to fix a problem identified by NAV, I discovered this site. The detailed malware removal guide worked perfectly, and now I am a grateful new member.

Kestrel13! · Oct 29, 2008

Hi and welcome :wave

There is another part to the removal procedures that you missed, it requires you to upload the 4 requested logs. It may seem that running Malware Bytes and Superanti-spyware got rid of most of the garbage, but it's always best to let one of us take a look at your other logs and confirm the "all clean" sometimes there will be leftovers that SAS and MBAM didn't take care of

Hope you enjoy the forums
Kes

dblues · Oct 29, 2008

OK, here are the first three...

dblues · Oct 29, 2008

and MGTools log...

TimW · Oct 29, 2008

Your logs are clean, though there are a few things to clean up:

Please disable the guest account in the user accounts.

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Please go to add and remove programs and uninstall the following software:
Viewpoint Media Player
My way search assistant --> if you don't use it.

If you are not having any other malware problems, it is time to do our final steps:

We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.

If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)

Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required

"%userprofile%\Desktop\combofix" /u

Notes: The space between the combofix" and the /u, it must be there.

This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

Delete the C:\combofix folder from combofix (if it exists)

Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.

Go to add/remove programs and uninstall HijackThis.

You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip

If you are running Vista, Windows XP or Windows ME, do the below:

Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.

Then reboot and Enable System Restore to create a new clean Restore Point.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

Click to expand...

dblues · Oct 30, 2008

Done.
Thanks so much.
Now I will clean my laptop!

TimW · Oct 30, 2008

You are most welcome...safe surfing.

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New Member - great site!

dblues Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

dblues Private E-2

Attached Files:

SAS Log - 10-28-2008 - 18-59-30.log

mbam-log-2008-10-28 (21-04-19).txt

ComboFix.txt

dblues Private E-2

Attached Files:

MGlogs.zip

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

dblues Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member