new one on me

Discussion in 'Malware Help (A Specialist Will Reply)' started by edward.lang, Jun 29, 2010.

  1. edward.lang

    edward.lang Private E-2

    I followed the directions for vista to read and run me first. I got to the mgtools step and the computer wouldnt unzip it(i got an error)
    then for the sake of it I tried to run ccleaner again and is said it wouldnt run because a registry setting was deleted. so I tried MB and SAS. same message.
    I have logs for . it wouldntr even let me get to my cd drive any more d: .
    I restarted in safe mode and that helped but who want to run in safe mode ??? I just looked for my SAS Log. either its gone or the portable version of sas dosent save it in the same place. Im posting the mbam and combo logs and waiting patiently.
    Thanks
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You do not need to unzip MGTools.exe. You should just have it downloaded to the root folder of the windows boot drive, usually C:\, then double clicked it to run it. What errors did you get exactly?

    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    Driver::
    afniehoq
    File::
    c:\windows\System32\drivers\kqlscc.sys
    c:\programdata\Microsoft\Microsoft Antimalware\LocalCopy\{5A95B00C-CBC8-28B0-A585-EFA53C5F6D39}-atjuyaotssd.exe
    c:\programdata\Microsoft\Microsoft Antimalware\LocalCopy\{DBFD253A-5672-705B-44CA-1F31993A4FE0}-cdenpmftssd.exe
    Folder::
    c:\program files\Free Offers from Freeze.com
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Is the pagerage toolbar for facebook something that you really use and need? If not then please uninstall it.

    Are you currently set up to use a proxy server at all? If not then I suggest you check this out:

    Proxy server - changing settings

    Now returning to the issue of tools you didn't run, what happened to RootRepeal? Were you able to run that and generate a log or not? Not to worry if not. But MGTools.exe is more important, so we need you to run that to get a deep look inside your system.

    I want you to try renaming it to 123.com, try running it again, try in normal mode first then if not, of course in safe mode. Maybe once we have run the above script you will be able to use normal mode again anyway. Fingers crossed.

    If successful please attach the C:\Mglogs.zip into your next response. Answer also any questions that I may have asked.
     
  3. edward.lang

    edward.lang Private E-2

    ok MG worked now. the error was picnic. person in chair, not in computer
    the reason I didnt run root is because I didnt see it in the vista cleaning procedure. let me know and I will run it
    attached is th mglogs.zip
     

    Attached Files:

  4. edward.lang

    edward.lang Private E-2

    I get a message running combofix
    pev.cfxxe has stopped working. attached is the most recent combofix log
     

    Attached Files:

    • log.txt
      File size:
      12.6 KB
      Views:
      2
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    What is comcast providing anti virus wise, (anything??) because I see you are using MSSE...

    If you did not set this proxy yourself then you should include it in our fixabls below:

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix exit HJT.

    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    DirLook::
    c:\programdata\Microsoft\Microsoft Antimalware
    
    Folder::
    C:\Program Files\Free Offers from Freeze.com
    
    RegLock::
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

    IMPORTANT - Let me know how things are running now. :)
     
  6. edward.lang

    edward.lang Private E-2

    I followed all the directions untill I had to run the getlogs.bat . I had another registry is marked for deletion error. I restarted and ran it
    attached are the requested logs.
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    As mentioned before, please let me know your status now. And install some anti virus!!
     
  8. edward.lang

    edward.lang Private E-2

    yea. everything looks good . installing symantec is another trouble... but I got that.
     
  9. edward.lang

    edward.lang Private E-2

    how do I "THANK" you ?
     
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Just typing the words was enough. :) No worries, I was glad to help.

    Now run Ccleaner. (Not the registry segment, just the cleaner)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  11. edward.lang

    edward.lang Private E-2

    Thanks again. I deleted combofix and the mglogs file before your last post. I went in and reset the defaults in the explorer window and everything seems fine.
    again thanks ...
     
  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're welcome. Safe surfing! :)
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds