New Spybot S&D 1.4RC2 issue

Discussion in 'Malware Help (A Specialist Will Reply)' started by tritonobx, Apr 27, 2005.

  1. tritonobx

    tritonobx Staff Sergeant

    Just installed it...clicking 'search for updates' to initially allow application to search for bots...the little update search window opens but the entire application closes before the detection and other update files can be displayed and viewed. There wasn't even time to read the text in the update search window. Never had this happen before with all previous versions. Perhaps the update server isn't functional, temporary hopefully. Any other ideas?......running XP sp2...never any problems before with loading updates or detections.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I had no problem with it.
    Did you have a previous version already installed?
    Did you uninstall it an reboot before installing the new version?
     
  3. tritonobx

    tritonobx Staff Sergeant

    I was running 1.4RC1 and ealier v's before that...never any issues. I always run the uninstall first before installing a new version. I know the manual detection updates from MG install if I want. Still, first time it's occured...on this install of RC2, which I did today when upon seeing it on the homepage app list. Rebooted too.
     
    Last edited: Apr 27, 2005
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    After uninstall did you reboot?



    Edit: Sorry I just saw you said you rebooted. Or did you mean after RC2 was installed you rebooted?
     
  5. tritonobx

    tritonobx Staff Sergeant

    yes...the uninstall wizard helper also gave a click ok to restart button..all went as usual.
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Are you still having the same problem?
     
  7. tritonobx

    tritonobx Staff Sergeant

    Yes, no change. I was just in the Spybot homepage checking FAQ's for a clue. It's suggesting I may need a proxy server setting for the application web update feature to work. I'm pretty sure I had no such setting before, and the updates were always found and downloadable. So.
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Most people do not need a Proxy Server setting. Some do, especially if running in an office environment. For example, I use a Proxy setting at work but not at home.

    At any rate, need a Proxy should not be a cause for the program crashing.
     
  9. tritonobx

    tritonobx Staff Sergeant

    Thanks for the input chas...overnight the situation resolved itself. The web update function got connected and I downloaded the detection files I needed. I just finished replying to another poster who had the same issue.
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. I saw that. Also as BJ indicated there is an update to Spybot. It's now 1.4 RC2b
     

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