New to forum. Ramnit infection

Discussion in 'Malware Help (A Specialist Will Reply)' started by Malaprop, Nov 6, 2010.

  1. Malaprop

    Malaprop Private E-2

    Hi, i'm a complete novice with anything techie and am just a basic end user. Please be gentle with me.

    The forum was recommneded to me via another forum where we seem to have had a major infection of Ramnit a/b. I think i have fecked my Husbands laptop :cry whilst viewing an infected ad on my forum. It froze and will now not even boot up...any idea as what i can try?...i apologise now for my complete lack of tech knowledge...please feel free to seriously dumb it down.
    Thank-you.
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Welcome to MajorGeeks. :)

    Does it boot up in safe mode? If not then you may have to post in the software forum so they can help get you back up and running so that you can then return here to continue malware removal.
     

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