New user with slooooow computer

Discussion in 'Malware Help (A Specialist Will Reply)' started by pkerns, Jul 1, 2006.

  1. pkerns

    pkerns Private E-2

    I have a Dell Dimension 8300. I am on the road alot and my wife said that the computer is really slow. can you look at my Hijack this log and give me some suggestios. I have looked at my installed programs and cleaned up what I can. Please find my log attached.:eek:
    Thank You
    Phil
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Please do not post HijackThis logs without having followed the READ & RUN ME sticky procedure which is required. In fact if you ran this sticky and paid close attention to step 3, you would see a significant change in performance since you are running two antivirus applications (McAfee & Symantec - which are two of the biggest resources hogs). You MUST uninstall one!

    Also you should uninstall SpywareBot! It is a rogue tool. See it listed here:

    http://www.spywarewarrior.com/rogue_anti-spyware.htm

    In many cases, slow PCs are not malware problems but in some cases it is due to malware. If you want to pursue the malware course of action, please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
      • Bitdefender
      • Panda Scan
      • HijackThis
    .
     
  3. pkerns

    pkerns Private E-2

    Thank you!
    I cannot find any Mcaffe running on my comuter. I thought that I removed it a year ago. How do I find it?
    Phil
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It shows in your HJT log! We will fix it later. FIrst you need to do what I gave you in my first message.
     

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