new Virus?

Discussion in 'Malware Help (A Specialist Will Reply)' started by klrobinson, Aug 11, 2008.

  1. klrobinson

    klrobinson Private E-2

    my computer got hit by some sort of virus spyware that makes my background go blue and i cant system restore to anything other that 40 minutes ago any tips?
     
  2. musksnipe

    musksnipe Guest

  3. klrobinson

    klrobinson Private E-2

    did i do something wrong with where i posted im new at this so i dont know
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You did nothing wrong ....your issue is with malware so your thread was moved to this forum.

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    If something does not run, write down the info to explain to us later but keep on going.

    Do not assume that because one step does not work that they all will not.


    READ & RUN ME FIRST. Malware Removal Guide


    Note:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    Starting your computer in Safe mode

    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
  5. klrobinson

    klrobinson Private E-2

    thanks dude this has been causing a lot of problems it looks like im not the only one with the blue screen virus the fact that it has been messing with like system restore is a little bothersome
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Virus's often get into your system restore files....this blue screen is just another in the latest attacks on systems......Attach the logs when you are ready.
     
  7. klrobinson

    klrobinson Private E-2

    got a hold of norton when i realized it shut down that program spent an hour on the phone they fixed it tho
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you trust that they helped you remove all of the malware, sweet. If you have doubts then please do the scans and attach the logs. :)
     

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