New Win32 Virus

Welcome to Major Geeks!

First we need to determine what your problem really is before we can answer this. If you have a Virut infection, you will be reinstalling. Please try ALL of the below steps. DO NOT stop if any single step does not work. If necessary download the tools on another PC and burn onto a CD. Then use the CD to copy them to the infected PC. DO NOT USE A FLASH DRIVE because you could infect it. DO NOT run the tools from the CD especially MGtools because it will not work if you do this. MGtools.exe must be copied to the root (base) folder of your Windows boot drive.



Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click and choose Run as Administrator



You only need to get one of them to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

1. Rkill.exe
2. Rkill.com
3. Rkill.scr
4. Rkill.pif

Once you've gotten one of them to run then try to immediately run the following.


Now download and Run exeHelper from Raktor

• Please download exeHelper to your desktop.
• Double-click on exeHelper.com to run the fix.
• A black window should pop up, press any key to close once the fix is completed.
• A log file named log.txt will be created in the directory where you ran exeHelper.com
• Attach the log.txt file to your next message.

Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Now run this: Using Malwarebytes Anti-Malware

Now run this: Using MGtools


Now you need to attach (See: HOW TO: Attach Items To Your Post ) the below logs created while running the above scans

• exeHelper log
• Malwarebytes Anti-Malware log
• MGlogs.zip - normally it is C:\MGlogs.zip - only attach this log from MGtools.exe DO NOT attach any logs seen in the MGtools folder.

 

Actually to really be sure I would delete partitions first, then recreate partitions, then format and reinstall. Either way you should definitely use a good antivirus program to rescan your PC immediately after the reinstall.

Note if you had a Virut infection it could have spread to any USB drives of other computers used to access this one. Also if you backed up any executable type files while infected, you will reinfect your system if you use these infected backups. It only takes one infected Virut file to cause total reinfection.