No Change after MALWARE REMOVAL GUIDE.

Discussion in 'Malware Help (A Specialist Will Reply)' started by Darkerain, May 3, 2011.

  1. Darkerain

    Darkerain Private E-2

    Sony Vaio 2.53Ghz, 4gb RAM, Windows Vista 64bit 3-4yo

    Problems started around 1-1.5 weeks ago. Computer would freeze up with just the mouse working. Usually crashed after trying to load Firefox 4, sometimes when watching netflix. Everything seems fine in safemode, but in normal mode anything will crash windows at this point. The only thing around this time that could i could attribute to this behavior is spending a lot of time on craiglists job listings, however I do not remember clicking on any links, just using email.

    Ran Avast, Spybot, Adaware and found nothing. Starting to think it was a possible overheat. No error msgs or blue-screens. Took the computer apart to check for clogged fans/heatsinks and nothing.

    After this ran, rkill, TDSSKiller, Malwarebytes, and Trojan Remover. Found nothing.

    Tried restore point. Nothing.

    Eventually came to this site and followed the malware removal guide. Did not encounter any problems with the guide or installations except for combofix. After it ran it rebooted the computer, and since the msconfig was set to normal several programs tried to run in normal mode after reboot, while combofix was trying to print the log. This ended up in a crash. Continued with MGTools and I believe I have all the logs for these progs. The only thing i did not do, was to run defogger prior to this as I am pretty sure I do not have any emulations installed or running.

    Attaching logs so hopefully someone can find this crap. I know it's on here somewhere. Thanks in advance to everyone.

    Luke
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Your logs are not showing any signs of malware. However your ComboFix log is not complete. You did not shutdown Avast, Ad-Aware Adwatch and Windows Defender before running it. Please shut them down and then try running ComboFix and attach the log. Also if Trojan Remover is running, shut it down too.

    Also see if you can run in normal bootmode long enough to get a new log from MGtools. If you can, then attach this new MGlogs.zip file.

    But note that you may not be having malware problems.
     
  3. Darkerain

    Darkerain Private E-2

    I cannot run MGTools, it starts to scan for dll files and sits like that frozen. I'm beginning to think that it may not be a malware problem as I have run so many virus/malware progs and ALL have come up with empty.

    Would this indicate a hardware problem? Windows seems to run fine in all safe modes, but in normal boot freezes as soon as I try to run anything. What could cause this? I've dealt with major malware and hardware issues before, but have never come across something like this? Any thoughts or advice? Should I just do a full reformat?

    Luke
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Since you can run in safe mode but not normal boot mode, you may want to try using MSconfig to selective disable/enable various startups processes and non-Microsoft services to see if you can locate what may possibly be causing you a problem. The problem is not malware based on your logs, but it could be a software or driver conflict of some type. It would be best to work on this in the Software Forum.
     

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