No Icons, no Taskbar after malware removal

Discussion in 'Malware Help (A Specialist Will Reply)' started by JoeCraw, Aug 5, 2009.

  1. JoeCraw

    JoeCraw Private E-2

    I have a friend's computer who had some malware/viruses on it.
    I pulled the HD out and hooked it up to my system.
    I ran Malwarebytes and Zone Alarm Anti Virus on it and cleaned it up.
    It is now back into his system and it boots up but I get no icons, no taskbar.
    If I press ctrl+alt+del I get the Task Manager.
    If I go to New Task... and run 'explorer' I get a 'Windows cannot access the specified device, path, or file' error.
    I am stuck.........Any suggestions?

    Thanks,
    Joe
     
  2. JoeCraw

    JoeCraw Private E-2

    OK, Here is some more info.
    I followed the malware removal steps and here are the results:
    1) Could not install SuperAntiSpyware
    2) Malwarebytes found problems. It asked me to restart to remove all problems, but it didn't seem to do anything else. Log Attached
    3) Ran Combofix and it rebooted before posting a log file
    4) Ran MGTools. Log Attached
    5) Ran Root Repeal. Log Attached
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The first thing you need to do is to move ComboFix to the desktop as you were instructed to do.

    This system is in dire need of more RAM and also needs to have SP2 installed at a minimum --> but that may not be possible with such little RAM:
    Total Physical Memory 256.00 MB
    Available Physical Memory 93.15 MB

    Now, after you have placed Combo on the desktop you need to rerun MBAM and have it fix everything it finds ( your log indicates that you did not fix anything )>

    Please use add/remove programs to uninstall:
    Java 2 Runtime Environment, SE v1.4.2

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    File::
    C:\\RECYCLER\\S-1-5-21-0243636035-3055115376-381863306-1556\\pqlmq.exe
    C:\RECYCLER\S-1-5-21-8426926248-8908930655-216208714-6978\wnzip32.exe
    C:\DOCUME~1\SARARE~1\LOCALS~1\Temp\b.exe
    C:\DOCUME~1\SARARE~1\LOCALS~1\Temp\winlogon.exe
    C:\Documents and Settings\Sara Remhild\Application Data\okuxe.inf  
    C:\Documents and Settings\Sara Remhild\Application Data\xyhim.reg     
    C:\Documents and Settings\Sara Remhild\Application Data\xyvybop.bat
    C:\Documents and Settings\Rob\Local Settings\Temp\624.exe
    C:\Documents and Settings\Sara Remhild\Local Settings\Application Data\cujur.vbs     
    C:\Documents and Settings\Sara Remhild\Local Settings\Application Data\dazexapy.vbs  
    C:\Documents and Settings\Sara Remhild\Local Settings\Application Data\hymag.exe     
    C:\Documents and Settings\Sara Remhild\Local Settings\Application Data\mibanobe.bat  
    C:\Documents and Settings\Sara Remhild\Local Settings\Application Data\osemile.db   
    C:\Documents and Settings\Sara Remhild\Local Settings\Application Data\Temp\yoc6e.exe
    C:\Documents and Settings\All Users\Application Data\15508124     
    C:\Documents and Settings\All Users\Application Data\ecezy.ban     
    C:\Documents and Settings\All Users\Application Data\japi.vbs     
    C:\Documents and Settings\All Users\Application Data\opima.inf    
    C:\Documents and Settings\All Users\Application Data\pusytidel.scr
    C:\Documents and Settings\All Users\Application Data\totepyc.lib   
    C:\Program Files\Common Files\ixutahuw.com
    C:\bcrypt.html
    C:\cmvejctf.exe
    C:\hmgol.exe
    C:\Program Files\PC_Security2009
    C:\WINDOWS\akyfohafe.inf
    C:\WINDOWS\apizex.dat  
    C:\WINDOWS\desyhegi.pif
    C:\WINDOWS\haxekina.db
    C:\WINDOWS\herofyka.inf  
    C:\WINDOWS\kifu.sys
    C:\WINDOWS\macohanyqi.exe
    C:\WINDOWS\nemazox.pif
    C:\WINDOWS\pivecyj.reg
    C:\WINDOWS\qyge.lib
    C:\WINDOWS\ribamy.dll
    C:\WINDOWS\roneqeji.sys  
    C:\WINDOWS\sovoqer.dat
    C:\WINDOWS\widenoj.pif
    C:\\WINDOWS\\msa.exe
    C:\WINDOWS\SYSTEM32\azaxyx.lib
    C:\WINDOWS\SYSTEM32\nemu.dat
    C:\WINDOWS\SYSTEM32\nuzogivu.com
    C:\WINDOWS\SYSTEM32\rosoxe.bin
    C:\WINDOWS\SYSTEM32\sele.sys      
    C:\WINDOWS\SYSTEM32\syforygoq.scr
    
    Folder::
    C:\Program Files\PC_Security2009
    C:\Documents and Settings\All Users\Application Data\15508124    
    C:\Documents and Settings\Sara Remhild\XP Deluxe Protector
    
    Registry::
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "xpprotect"=-
    "Windows System Recover!"=-
    "hsf7husjnfg98gi498aejhiugjkdg4"=-
    "ColdWare"=-
    "Cognac"=-
    "12CFG515-K641-55SF-N66P"=-
    
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
    "Windows Network Data Management System Service"=-
    "PC Security 2009"=-
    "15508124"=-
    "combofix"=-
    
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\RunOnce]
    "combofix"=-
    
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\RunOnceEx\000]
    "*combofix"=-
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the prvevious file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now download and install:
    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip
     

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