No internet access

Network icon shows connectivity, but browsers and other applications have no access. Requested log files from READ & RUN ME 1ST are attached.

 

Hello goliano

Try this:

Open the Device Manager

• Press and hold the Windows key http://i1106.photobucket.com/albums/h363/debojyotidas/Windows_Logo_key.gif and then press the letter R on your keyboard.
• This opens the Run dialog box.
• Copy and paste the below text inside the text-field:
  • devmgmt.msc
• Now press ENTER
• Collapse the Network Adapters list.
• Right mouse click: NVIDIA nForce Networking Controller
• Choose "Uninstall".
• You be asked to confirm your actions, choose OK and let it uninstall.
• If it asks you if you want to delete the driver software / files too, say No.
• When you have done this and NVIDIA nForce Networking Controller is no longer in the Device Manager list -- Press the Scan for hardware changes button (http://img803.imageshack.us/img803/2868/scanhardware.png) or Action -> Scan for hardware changes
• Allow it to reinstall your network adapter.
• Reboot for changes to occur.
• Test internet once you have rebooted

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http://img17.imageshack.us/img17/3214/baticonvista7.gif Now run C:\MGtools\GetLogs.bat by right-mouse clicking it and then selecting Run as Administrator
This updates all of the logs inside MGlogs.zip.
When it is finished, attach C:\MGlogs.zip to your next message. (How to attach)

 

It turns out that Norton was the culprit. After running the latest Norton_Removal_Tool, internet access was restored. Thanks.

 

Sounds good, goliano.
Your logs were clean of malware by the way.
Be safe