No internet Access

Discussion in 'Malware Help (A Specialist Will Reply)' started by CDNS1, Aug 28, 2012.

  1. CDNS1

    CDNS1 Private E-2

    Hello,

    I come to you guys for help, I have tried everything i know being a entry level computer tech. You guys know so much more!!!

    I have this computer here that will blue screen if you try and connect to the net. And normally about 40 -120 seconds into a normal mode run on the main user acct. A guest acct will run just fine minus the fact there is no internet connection.

    I have tried making a new acct, but that one blue screens as well. I can run in safe mode and that is where all the logs come from.

    Find attached the logs you guys requested.
     

    Attached Files:

    CDNS1, Aug 28, 2012
    #1
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode

    http://img805.imageshack.us/img805/9659/rktigzy.gif Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate this 1 detection:
    • [RUN][Rans.Gendarm] HKUS\S-1-5-21-2779470570-2379340058-2163835494-1000_Classes[...]\Run : Update (rundll32.exe "C:\Users\Kelvin\AppData\Roaming\Babylon\Babylon\kmzkybj.dll",DllRegisterServer) -> FOUND
    Place a checkmark each of this item, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Do not reboot your computer yet.


    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    • R3 - URLSearchHook: (no name) - {90b49673-5506-483e-b92b-ca0265bd9ca8} - (no file)
    • R3 - URLSearchHook: (no name) - {f3902028-4a21-4793-8e05-793e183d51c2} - (no file)
    • R3 - URLSearchHook: (no name) - - (no file)
    • O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    • O4 - HKUS\S-1-5-18\..\Run: [dplaysvr] C:\Windows\system32\config\systemprofile\AppData\Local\dplaysvr.exe (User 'SYSTEM')
    • O4 - HKUS\.DEFAULT\..\Run: [dplaysvr] C:\Windows\system32\config\systemprofile\AppData\Local\dplaysvr.exe (User 'Default user')


    After clicking Fix exit HJT.


    Download and run OTM.

    Download OTM by Old Timer and save it to your Desktop.

    Code:
    :Files
C:\Windows\System32\dds_trash_log.cmd
C:\Windows\system32\config\systemprofile\AppData\Local\dplaysvr.exe
C:\Users\Kelvin\AppData\Roaming\Babylon

:Reg
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"dplaysvr"=-
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD21}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]

:Commands
[emptytemp]
[Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.


    Now (IN NORMAL mode not safe mode now please if possible) run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
    Kestrel13!, Aug 29, 2012
    #2
  3. CDNS1

    CDNS1 Private E-2

    Will it matter what profile i run it under? I can not run the main account under normal mode. It will blue screen about 25 -30 seconds in. The guest account will stay active all day.
     
    CDNS1, Aug 29, 2012
    #3
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Then run it all in safe mode. :)
     
    Kestrel13!, Aug 29, 2012
    #4
  5. CDNS1

    CDNS1 Private E-2

    whats the run time on OTM? Windows says not responding. I am having to go back and fourth between this machine and the infected. Will that have casued somthing to go haywire. I made a word pad of the script for otm. Hope that dosnt break any thing. When i do hit move it it showed where the temp files were removed. Just nothing else.
     
    CDNS1, Aug 29, 2012
    #5
  6. CDNS1

    CDNS1 Private E-2

    Ok, so iwas just being impatient with OTM. It finished and found the log.

    Attaching files now

    Attached. I found two rogue logs on the desktop. I think one was from the blue screen incident where i was unable to do anything with it. I attached both just to make sure. The scans were done in safe mode as normal boot blue screens. \

    btw....thanks so much for this forum!!
     

    Attached Files:

    CDNS1, Aug 29, 2012
    #6
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    OK, you were ok in safe mode but are you able to log into the account normally now?
     
    Kestrel13!, Aug 29, 2012
    #7
  8. CDNS1

    CDNS1 Private E-2

    No. I tried to gather the reports and boom blue screen. Will a fresh windows install fix? I can back up via an external kit. Just dreading finding all the drivers again lol
     
    CDNS1, Aug 29, 2012
    #8
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    On the affected account, in safe mode let's run Combofix. (It could be that I have to send you to the software forum for further advices, or if you really want to reinstall...)

    Download Combofix to your desktop. Please run it as per these instructions!! Check instructions before you run. Attach the log once done.
     
    Kestrel13!, Aug 30, 2012
    #9
  10. CDNS1

    CDNS1 Private E-2

    Unable to open any kind of work document now. It says illegal operation attempted on a registry key that is marked for deletion.

    Though on an up side....it hasnt blue screened yet...seeing as combo fix restarted the pc into normal mode after a rootkit detection.

    down side...its on all word/notepad documents i am getting this error. I hope this dosnt mean they are goin to be deleted...!!!
     
    CDNS1, Aug 30, 2012
    #10
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Try rebooting. ;)
     
    TimW, Aug 30, 2012
    #11
  12. CDNS1

    CDNS1 Private E-2

    attached is the combo fix log.

    SO far so good no blue screen.
     

    Attached Files:

    CDNS1, Aug 30, 2012
    #12
  13. CDNS1

    CDNS1 Private E-2

    New problem.

    Probably for software.

    I am getting error 1079: dhcp.

    Unable to get on the net.

    I have uninstalled and reinstalled the drivers from ASUS.
     
    CDNS1, Aug 30, 2012
    #13
  14. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yes, there is a bit broken that needs mending. Let's do it bit at a time.

    Download the below files to your desktop.

    Dhcp.reg
    AFD.reg
    BITS.reg



    • Now please click Start, and type regedit into the search box.
    • You should see a regedit.exe and icon appear in the Programs area of the Start Menu.
    • Right click on regedit.exe and select Run As Administrator
    • Then in the Registry Editor menu click File and select Import.
    • Navigate to the Dhcp.reg file saved to your Desktop and double click it. Allow it to be added to the registry. Repeat this for the AFD and BITS reg files too.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.
     
    Kestrel13!, Aug 30, 2012
    #14
  15. CDNS1

    CDNS1 Private E-2

    When i try to import the dhcp it says not all files were written. some thing i did?
     
    CDNS1, Aug 31, 2012
    #15
  16. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Does the same happen with the other two also?
     
    Kestrel13!, Aug 31, 2012
    #16
  17. CDNS1

    CDNS1 Private E-2

    no, the other two went in fine.
     
    CDNS1, Aug 31, 2012
    #17
  18. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.
     
    Kestrel13!, Aug 31, 2012
    #18
  19. CDNS1

    CDNS1 Private E-2

    Attached you will find the mglogs.zip file.
    I will be away from computer until mondayish for the labor day holiday. Please don't consider this post inactive!

    Hope you all have a good holiday as well.
     

    Attached Files:

    CDNS1, Aug 31, 2012
    #19
  20. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hello. I hope you enjoy the break, I'll be mowing lawns LOL

    Please re do the step for letting the Dhcp.reg merge with the registry again. But this time round, do it in safe mode. Then do this again so I can see if it's worked or not - Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    This thread will no close - as soon as you make a response, mine will come shortly afterwards.
     
    Kestrel13!, Sep 1, 2012
    #20
  21. CDNS1

    CDNS1 Private E-2

    find attached log from safe mode attempt. Same error as normal boot.
     

    Attached Files:

    CDNS1, Sep 4, 2012
    #21
  22. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Now we need to use ComboFix by sUBs

    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
Registry::
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS]
"DisplayName"="@%SystemRoot%\\system32\\qmgr.dll,-1000"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"Description"="@%SystemRoot%\\system32\\qmgr.dll,-1001"
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"DelayedAutoStart"=dword:00000001
"Type"=dword:00000020
"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,45,00,76,00,65,00,\
  6e,00,74,00,53,00,79,00,73,00,74,00,65,00,6d,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,\
  00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,\
  67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,\
  00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\
  00,00,53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\
  00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,\
  72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,\
  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,\
  63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,00,72,\
  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
  00,01,00,00,00,60,ea,00,00,01,00,00,00,c0,d4,01,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Parameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
  00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
  71,00,6d,00,67,00,72,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Performance]
"Library"="bitsperf.dll"
"Open"="PerfMon_Open"
"Collect"="PerfMon_Collect"
"Close"="PerfMon_Close"
"InstallType"=dword:00000001
"PerfIniFile"="bitsctrs.ini"
"First Counter"=dword:00000774
"Last Counter"=dword:00000784
"First Help"=dword:00000775
"Last Help"=dword:00000785
"Object List"="1908"
"PerfMMFileName"="Global\\MMF_BITS_s"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Security]
"Security"=hex:01,00,14,90,90,00,00,00,a0,00,00,00,14,00,00,00,34,00,00,00,02,\
  00,20,00,01,00,00,00,02,c0,18,00,00,00,0c,00,01,02,00,00,00,00,00,05,20,00,\
  00,00,20,02,00,00,02,00,5c,00,04,00,00,00,00,02,14,00,ff,01,0f,00,01,01,00,\
  00,00,00,00,05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,\
  20,00,00,00,20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,04,\
  00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,02,\
  00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,00,00,00,00,00,05,20,00,00,\
  00,20,02,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
  00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
  64,00,68,00,63,00,70,00,63,00,73,00,76,00,63,00,2e,00,64,00,6c,00,6c,00,00,\
  00
"DisplayName"="@%SystemRoot%\\system32\\dhcpcsvc.dll,-100"
"Group"="TDI"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
  6b,00,20,00,4c,00,6f,00,63,00,61,00,6c,00,53,00,65,00,72,00,76,00,69,00,63,\
  00,65,00,4e,00,65,00,74,00,77,00,6f,00,72,00,6b,00,52,00,65,00,73,00,74,00,\
  72,00,69,00,63,00,74,00,65,00,64,00,00,00
"Description"="@%SystemRoot%\\system32\\dhcpcsvc.dll,-101"
"ObjectName"="NT Authority\\LocalService"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"Type"=dword:00000020
"DependOnService"=hex(7):4e,00,53,00,49,00,00,00,54,00,64,00,78,00,00,00,41,00,\
  66,00,64,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,43,00,68,00,61,00,6e,00,67,00,65,00,4e,\
  00,6f,00,74,00,69,00,66,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,\
  67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,00,6c,\
  00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,\
  65,00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
  00,01,00,00,00,c0,d4,01,00,01,00,00,00,e0,93,04,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Configurations]
"Options"=hex:32,00,00,00,00,00,00,00,04,00,00,00,00,00,00,00,ff,ff,ff,7f,00,\
  00,00,00,01,00,00,00,00,00,00,00,04,00,00,00,00,00,00,00,ff,ff,ff,7f,00,00,\
  00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Linkage]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Linkage\Disabled]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Parameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
  00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
  64,00,68,00,63,00,70,00,63,00,73,00,76,00,63,00,2e,00,64,00,6c,00,6c,00,00,\
  00
"ServiceDllUnloadOnStop"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Parameters\Options]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Parameters\Options\1]
"KeyType"=dword:00000007
"RegLocation"=hex(7):53,00,59,00,53,00,54,00,45,00,4d,00,5c,00,43,00,75,00,72,\
  00,72,00,65,00,6e,00,74,00,43,00,6f,00,6e,00,74,00,72,00,6f,00,6c,00,53,00,\
  65,00,74,00,5c,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,73,00,5c,00,54,\
  00,63,00,70,00,69,00,70,00,5c,00,50,00,61,00,72,00,61,00,6d,00,65,00,74,00,\
  65,00,72,00,73,00,5c,00,49,00,6e,00,74,00,65,00,72,00,66,00,61,00,63,00,65,\
  00,73,00,5c,00,3f,00,5c,00,44,00,68,00,63,00,70,00,53,00,75,00,62,00,6e,00,\
  65,00,74,00,4d,00,61,00,73,00,6b,00,4f,00,70,00,74,00,00,00,53,00,59,00,53,\
  00,54,00,45,00,4d,00,5c,00,43,00,75,00,72,00,72,00,65,00,6e,00,74,00,43,00,\
  6f,00,6e,00,74,00,72,00,6f,00,6c,00,53,00,65,00,74,00,5c,00,53,00,65,00,72,\
  00,76,00,69,00,63,00,65,00,73,00,5c,00,3f,00,5c,00,50,00,61,00,72,00,61,00,\
  6d,00,65,00,74,00,65,00,72,00,73,00,5c,00,54,00,63,00,70,00,69,00,70,00,5c,\
  00,44,00,68,00,63,00,70,00,53,00,75,00,62,00,6e,00,65,00,74,00,4d,00,61,00,\
  73,00,6b,00,4f,00,70,00,74,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Parameters\Options\15]
"KeyType"=dword:00000001
"RegLocation"=hex(7):53,00,59,00,53,00,54,00,45,00,4d,00,5c,00,43,00,75,00,72,\
  00,72,00,65,00,6e,00,74,00,43,00,6f,00,6e,00,74,00,72,00,6f,00,6c,00,53,00,\
  65,00,74,00,5c,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,73,00,5c,00,54,\
  00,63,00,70,00,69,00,70,00,5c,00,50,00,61,00,72,00,61,00,6d,00,65,00,74,00,\
  65,00,72,00,73,00,5c,00,49,00,6e,00,74,00,65,00,72,00,66,00,61,00,63,00,65,\
  00,73,00,5c,00,3f,00,5c,00,44,00,68,00,63,00,70,00,44,00,6f,00,6d,00,61,00,\
  69,00,6e,00,00,00,53,00,59,00,53,00,54,00,45,00,4d,00,5c,00,43,00,75,00,72,\
  00,72,00,65,00,6e,00,74,00,43,00,6f,00,6e,00,74,00,72,00,6f,00,6c,00,53,00,\
  65,00,74,00,5c,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,73,00,5c,00,54,\
  00,63,00,70,00,49,00,70,00,5c,00,50,00,61,00,72,00,61,00,6d,00,65,00,74,00,\
  65,00,72,00,73,00,5c,00,44,00,68,00,63,00,70,00,44,00,6f,00,6d,00,61,00,69,\
  00,6e,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Parameters\Options\220]
"KeyType"=dword:00000003
"RegSendLocation"=hex(7):53,00,59,00,53,00,54,00,45,00,4d,00,5c,00,43,00,75,00,\
  72,00,72,00,65,00,6e,00,74,00,43,00,6f,00,6e,00,74,00,72,00,6f,00,6c,00,53,\
  00,65,00,74,00,5c,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,73,00,5c,00,\
  54,00,63,00,70,00,69,00,70,00,5c,00,50,00,61,00,72,00,61,00,6d,00,65,00,74,\
  00,65,00,72,00,73,00,5c,00,49,00,6e,00,74,00,65,00,72,00,66,00,61,00,63,00,\
  65,00,73,00,5c,00,3f,00,5c,00,53,00,6f,00,48,00,52,00,65,00,71,00,75,00,65,\
  00,73,00,74,00,00,00,00,00
"VendorType"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Parameters\Options\3]
"KeyType"=dword:00000007
"RegLocation"=hex(7):53,00,59,00,53,00,54,00,45,00,4d,00,5c,00,43,00,75,00,72,\
  00,72,00,65,00,6e,00,74,00,43,00,6f,00,6e,00,74,00,72,00,6f,00,6c,00,53,00,\
  65,00,74,00,5c,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,73,00,5c,00,54,\
  00,63,00,70,00,69,00,70,00,5c,00,50,00,61,00,72,00,61,00,6d,00,65,00,74,00,\
  65,00,72,00,73,00,5c,00,49,00,6e,00,74,00,65,00,72,00,66,00,61,00,63,00,65,\
  00,73,00,5c,00,3f,00,5c,00,44,00,68,00,63,00,70,00,44,00,65,00,66,00,61,00,\
  75,00,6c,00,74,00,47,00,61,00,74,00,65,00,77,00,61,00,79,00,00,00,53,00,59,\
  00,53,00,54,00,45,00,4d,00,5c,00,43,00,75,00,72,00,72,00,65,00,6e,00,74,00,\
  43,00,6f,00,6e,00,74,00,72,00,6f,00,6c,00,53,00,65,00,74,00,5c,00,53,00,65,\
  00,72,00,76,00,69,00,63,00,65,00,73,00,5c,00,3f,00,5c,00,50,00,61,00,72,00,\
  61,00,6d,00,65,00,74,00,65,00,72,00,73,00,5c,00,54,00,63,00,70,00,69,00,70,\
  00,5c,00,44,00,68,00,63,00,70,00,44,00,65,00,66,00,61,00,75,00,6c,00,74,00,\
  47,00,61,00,74,00,65,00,77,00,61,00,79,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Parameters\Options\44]
"KeyType"=dword:00000001
"RegLocation"=hex(7):53,00,59,00,53,00,54,00,45,00,4d,00,5c,00,43,00,75,00,72,\
  00,72,00,65,00,6e,00,74,00,43,00,6f,00,6e,00,74,00,72,00,6f,00,6c,00,53,00,\
  65,00,74,00,5c,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,73,00,5c,00,4e,\
  00,65,00,74,00,42,00,54,00,5c,00,50,00,61,00,72,00,61,00,6d,00,65,00,74,00,\
  65,00,72,00,73,00,5c,00,49,00,6e,00,74,00,65,00,72,00,66,00,61,00,63,00,65,\
  00,73,00,5c,00,54,00,63,00,70,00,69,00,70,00,5f,00,3f,00,5c,00,44,00,68,00,\
  63,00,70,00,4e,00,61,00,6d,00,65,00,53,00,65,00,72,00,76,00,65,00,72,00,4c,\
  00,69,00,73,00,74,00,00,00,53,00,59,00,53,00,54,00,45,00,4d,00,5c,00,43,00,\
  75,00,72,00,72,00,65,00,6e,00,74,00,43,00,6f,00,6e,00,74,00,72,00,6f,00,6c,\
  00,53,00,65,00,74,00,5c,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,73,00,\
  5c,00,4e,00,65,00,74,00,42,00,54,00,5c,00,41,00,64,00,61,00,70,00,74,00,65,\
  00,72,00,73,00,5c,00,3f,00,5c,00,44,00,68,00,63,00,70,00,4e,00,61,00,6d,00,\
  65,00,53,00,65,00,72,00,76,00,65,00,72,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Parameters\Options\46]
"KeyType"=dword:00000004
"RegLocation"="SYSTEM\\CurrentControlSet\\Services\\NetBT\\Parameters\\DhcpNodeType"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Parameters\Options\47]
"KeyType"=dword:00000001
"RegLocation"="SYSTEM\\CurrentControlSet\\Services\\NetBT\\Parameters\\DhcpScopeID"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Parameters\Options\6]
"KeyType"=dword:00000001
"RegLocation"=hex(7):53,00,59,00,53,00,54,00,45,00,4d,00,5c,00,43,00,75,00,72,\
  00,72,00,65,00,6e,00,74,00,43,00,6f,00,6e,00,74,00,72,00,6f,00,6c,00,53,00,\
  65,00,74,00,5c,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,73,00,5c,00,54,\
  00,63,00,70,00,69,00,70,00,5c,00,50,00,61,00,72,00,61,00,6d,00,65,00,74,00,\
  65,00,72,00,73,00,5c,00,49,00,6e,00,74,00,65,00,72,00,66,00,61,00,63,00,65,\
  00,73,00,5c,00,3f,00,5c,00,44,00,68,00,63,00,70,00,4e,00,61,00,6d,00,65,00,\
  53,00,65,00,72,00,76,00,65,00,72,00,00,00,53,00,59,00,53,00,54,00,45,00,4d,\
  00,5c,00,43,00,75,00,72,00,72,00,65,00,6e,00,74,00,43,00,6f,00,6e,00,74,00,\
  72,00,6f,00,6c,00,53,00,65,00,74,00,5c,00,53,00,65,00,72,00,76,00,69,00,63,\
  00,65,00,73,00,5c,00,54,00,63,00,70,00,69,00,70,00,5c,00,50,00,61,00,72,00,\
  61,00,6d,00,65,00,74,00,65,00,72,00,73,00,5c,00,44,00,68,00,63,00,70,00,4e,\
  00,61,00,6d,00,65,00,53,00,65,00,72,00,76,00,65,00,72,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Parameters\Options\DhcpNetbiosOptions]
"KeyType"=dword:00000004
"OptionId"=dword:00000001
"VendorType"=dword:00000001
"RegLocation"=hex(7):53,00,59,00,53,00,54,00,45,00,4d,00,5c,00,43,00,75,00,72,\
  00,72,00,65,00,6e,00,74,00,43,00,6f,00,6e,00,74,00,72,00,6f,00,6c,00,53,00,\
  65,00,74,00,5c,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,73,00,5c,00,4e,\
  00,65,00,74,00,42,00,54,00,5c,00,50,00,61,00,72,00,61,00,6d,00,65,00,74,00,\
  65,00,72,00,73,00,5c,00,49,00,6e,00,74,00,65,00,72,00,66,00,61,00,63,00,65,\
  00,73,00,5c,00,54,00,63,00,70,00,69,00,70,00,5f,00,3f,00,5c,00,44,00,68,00,\
  63,00,70,00,4e,00,65,00,74,00,62,00,69,00,6f,00,73,00,4f,00,70,00,74,00,69,\
  00,6f,00,6e,00,73,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Parametersv6]
"DllName"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,64,\
  00,68,00,63,00,70,00,63,00,73,00,76,00,63,00,36,00,2e,00,64,00,6c,00,6c,00,\
  00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Parametersv6\Options]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Parametersv6\Options\23]
"KeyType"=dword:00000003
"RegLocation"=hex(7):53,00,59,00,53,00,54,00,45,00,4d,00,5c,00,43,00,75,00,72,\
  00,72,00,65,00,6e,00,74,00,43,00,6f,00,6e,00,74,00,72,00,6f,00,6c,00,53,00,\
  65,00,74,00,5c,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,73,00,5c,00,54,\
  00,63,00,70,00,69,00,70,00,5c,00,50,00,61,00,72,00,61,00,6d,00,65,00,74,00,\
  65,00,72,00,73,00,5c,00,49,00,6e,00,74,00,65,00,72,00,66,00,61,00,63,00,65,\
  00,73,00,5c,00,3f,00,5c,00,44,00,68,00,63,00,70,00,76,00,36,00,44,00,4e,00,\
  53,00,53,00,65,00,72,00,76,00,65,00,72,00,73,00,00,00,53,00,59,00,53,00,54,\
  00,45,00,4d,00,5c,00,43,00,75,00,72,00,72,00,65,00,6e,00,74,00,43,00,6f,00,\
  6e,00,74,00,72,00,6f,00,6c,00,53,00,65,00,74,00,5c,00,53,00,65,00,72,00,76,\
  00,69,00,63,00,65,00,73,00,5c,00,54,00,63,00,70,00,49,00,70,00,5c,00,50,00,\
  61,00,72,00,61,00,6d,00,65,00,74,00,65,00,72,00,73,00,5c,00,44,00,68,00,63,\
  00,70,00,76,00,36,00,44,00,4e,00,53,00,53,00,65,00,72,00,76,00,65,00,72,00,\
  73,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Parametersv6\Options\24]
"KeyType"=dword:00000003
"RegLocation"=hex(7):53,00,59,00,53,00,54,00,45,00,4d,00,5c,00,43,00,75,00,72,\
  00,72,00,65,00,6e,00,74,00,43,00,6f,00,6e,00,74,00,72,00,6f,00,6c,00,53,00,\
  65,00,74,00,5c,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,73,00,5c,00,54,\
  00,63,00,70,00,69,00,70,00,5c,00,50,00,61,00,72,00,61,00,6d,00,65,00,74,00,\
  65,00,72,00,73,00,5c,00,49,00,6e,00,74,00,65,00,72,00,66,00,61,00,63,00,65,\
  00,73,00,5c,00,3f,00,5c,00,44,00,68,00,63,00,70,00,76,00,36,00,44,00,6f,00,\
  6d,00,61,00,69,00,6e,00,53,00,65,00,61,00,72,00,63,00,68,00,4c,00,69,00,73,\
  00,74,00,00,00,53,00,59,00,53,00,54,00,45,00,4d,00,5c,00,43,00,75,00,72,00,\
  72,00,65,00,6e,00,74,00,43,00,6f,00,6e,00,74,00,72,00,6f,00,6c,00,53,00,65,\
  00,74,00,5c,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,73,00,5c,00,54,00,\
  63,00,70,00,49,00,70,00,5c,00,50,00,61,00,72,00,61,00,6d,00,65,00,74,00,65,\
  00,72,00,73,00,5c,00,44,00,68,00,63,00,70,00,76,00,36,00,44,00,6f,00,6d,00,\
  61,00,69,00,6e,00,53,00,65,00,61,00,72,00,63,00,68,00,4c,00,69,00,73,00,74,\
  00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp\Security]
"Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02,\
  00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
  00,00,02,00,60,00,04,00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,\
  05,0b,00,00,00,00,00,18,00,fd,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,\
  2c,02,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,20,\
  02,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,05,12,00,00,00,01,01,\
  00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.
     
    Kestrel13!, Sep 4, 2012
    #22
  23. CDNS1

    CDNS1 Private E-2

    safe mode or normal boot?
     
    CDNS1, Sep 4, 2012
    #23
  24. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Let's try normal mode first. If that fails, we will retry in safe. :)
     
    Kestrel13!, Sep 4, 2012
    #24
  25. CDNS1

    CDNS1 Private E-2

    attached are the logs. Heres hoping it worked!
     

    Attached Files:

    CDNS1, Sep 4, 2012
    #25
  26. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Repairing these services is never quick and easy. Let us persevere.


    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.



    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    Now REBOOT.

    Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.
     
    Kestrel13!, Sep 4, 2012
    #26
  27. CDNS1

    CDNS1 Private E-2

    nope. same error. not all files could be written some keys are open by the system. :(
     
    CDNS1, Sep 5, 2012
    #27
  28. CDNS1

    CDNS1 Private E-2

    Hold up, Wait a minute! I opend the reg edit file on my desk top made a change. saved closed reopened and undid the change saved and it said success. Rebooting now...GOT THE LOGS! no net still. Guessing i am step 1 of a long process :p
     

    Attached Files:

    CDNS1, Sep 5, 2012
    #28
  29. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please run Rkill and attach the log once done.
     
    Kestrel13!, Sep 5, 2012
    #29
  30. CDNS1

    CDNS1 Private E-2

    attached
     

    Attached Files:

    CDNS1, Sep 5, 2012
    #30
  31. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I am seeking advice about this. Hang in there please. :)
     
    Kestrel13!, Sep 5, 2012
    #31
  32. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Let's try fixing some permissions and then run another fix with ComboFix ( this will only attempt to fix the BITS service right now).

    Be patient while doing the below. The fixes can take quite awhile to run. Especially the permissions repairs. It may be best to kick it off and goto bed or do something else. It is better not to run anything while the repairs are going on.



    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.
    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up because you recieve the following error: Illegal operation attempted on a registry key that has been marked for deletion then you will need to reboot your computer which will normally fix this problem.

    Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

    Run MGtools.exe ( Note: If using Vista or Win7, make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


    Now attach the below log:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
     
    chaslang, Sep 5, 2012
    #32
  33. CDNS1

    CDNS1 Private E-2

    Attached are the logs requested.
     

    Attached Files:

    CDNS1, Sep 6, 2012
    #33
  34. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay that fixed BITS but you have more issues. I see you have a corrupted NetSvcs registry key too and this may be causing some problems in getting things fixed. Before we try to fix this, do you have important data backed up to a location not on this hard disk?
     
    chaslang, Sep 6, 2012
    #34
  35. CDNS1

    CDNS1 Private E-2

    Yes, all important data has been backed up.
     
    CDNS1, Sep 6, 2012
    #35
  36. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay then let's continue.

    Copy the bold text below to notepad. Save it as fixNetSvcs.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    If the above was successful, get the below new log.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • C:\MGlogs.zip
     
    chaslang, Sep 6, 2012
    #36
  37. CDNS1

    CDNS1 Private E-2

    Attached it ran successfully
     

    Attached Files:

    CDNS1, Sep 7, 2012
    #37
  38. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay that worked. Now let's see if we can get the DHCP service fixed.


    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up because you recieve the following error: Illegal operation attempted on a registry key that has been marked for deletion then you will need to reboot your computer which will normally fix this problem.


    Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

    Run MGtools.exe ( Note: If using Vista or Win7, make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )

    Now attach the below log:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    chaslang, Sep 8, 2012
    #38
  39. CDNS1

    CDNS1 Private E-2

    Attached. The internet is back! Hopefully we are almost done :) Been a long and hard fought battle with this thing and ready for it to be done. Thanks for all your work you all have put in on this to help resolve the issue.
     

    Attached Files:

    CDNS1, Sep 10, 2012
    #39
  40. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Looks good now.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Press and hold the Windows key http://forums.majorgeeks.com/chaslang/images/Windows_Logo_key.gif and then press the letter R on your keyboard. This opens the Run dialog box.
      • Copy and paste the below into the Run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
    chaslang, Sep 10, 2012
    #40

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