No Internet access

Hi every one i am pooling my hair trying to figuer out why my email sends and receives and skype is working fine and other programs accessing the Internet but my browser can't. I am connected through a WiFi where we have to go through a log in sort of page and that is where i get stuck, it wont go no password needed just click and go. Now i have another laptop next too it connected the same way and that has no problem......... Thanks for any suggestions ... mike

 

Make, model, OS and Service Pack please.

 

Inspiron E1705, Win7 service pack 1

thanks

 

Are you running any type of anti-virus software?

If you have not reset your IE browser:

Start>Control Panel>Network and Internet>Internet Options>Advanced Tab and click on "Reset..."

 

Microsoft Security Essentials

i did the reset and nothing still no access

 

Download and install MalwareBytes free edition, and scan your drive:

http://www.majorgeeks.com/files/details/malwarebytes_anti_malware.html

 

I dit that and run Advenced systems care nothing found

 

Which IE version are you running?

 

IE 11
This only hapens when I am conected to the WiFi if i use my phone's hotspot all is normal

 

I'll guess you have gone to Device Manager, and re-installed the Wi-Fi card. Am I correct that the driver for the card is up to date?

Do you have a Dell utility connecting via WiFi, or are you using Windows Wireless Zero?

 

Is not the card because it works with my hot spot conect

 

Are you using a Dell connection utility, or Windows to connect via WiFi?

 

Windows

 

Now we get to dig. Have you assigned static IP addresses to any devices?

 

That I am not clear how to do
OS Windows7

 

Here is a summery of the problem just in case

I am connected to a public WiFi
I have 2 laptops
one with WinXp pro and is connecting just fine
The other with Win7 and IE is not connecting, all my other programs connecting like email, skype, and Team viewer, I tried chrome still no go
If i use my iphone's hotspot via USB then browsing is not a problem.

thanks...mike

 

It connects normally and this are the programs that work like Skype, email and everything that relies on the Internet expert the browser don't get me any ware the public page comes on and i click enter and that is where it stays on the log in page The browsing part is the only thing that don't work

If i use my iphone's hotspot via USB then browsing is not a problem.

 

thanks any way

 

Do you have a firewall on your router?

 

Router? I am connected to public wireless network.

 

Just because it's public, doesn't mean there's no firewall. Any rate, does anyone else who surfs where you do encounter the same issue?

The phone, and the wireless are two different networks. One is cellular (3G?), and the other is the establishment's ISP. Whatever is blocking you from connecting, it sounds like the problem is the WiFi network router wherever that public network is.