no sound after re-install win xp

Discussion in 'Software' started by spudcake, Aug 24, 2009.

  1. spudcake

    spudcake Private E-2

    Hi, can you help please , I have a dell dimention 3000, and had to do a fresh install of win xp, but now have no sound , have tried downloading drivers from dell support but still not working.
    Here is a copy of my everest report.


    Field Value
    Computer
    Operating System Microsoft Windows XP Professional
    OS Service Pack Service Pack 3
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name DOM-80BC5BD77BC
    User Name Administrator

    Motherboard
    CPU Type Intel Pentium 4, 3000 MHz (15 x 200)
    Motherboard Name Dell Dimension 3000
    Motherboard Chipset Intel Morgan Hill i865GV
    System Memory 758 MB (PC3200 DDR SDRAM)
    BIOS Type Phoenix (11/08/04)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)

    Display
    Video Adapter Intel(R) 82865G Graphics Controller (0 MB)
    Video Adapter NVIDIA GeForce FX 5200 (256 MB)
    3D Accelerator Intel Extreme Graphics 2
    3D Accelerator nVIDIA GeForce FX 5200
    Monitor Dell E173FP [17" LCD] (U494156N4CAL)

    Storage
    IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers
    Disk Drive Maxtor 6Y160P0 (160 GB, 7200 RPM, Ultra-ATA/133)
    Disk Drive EPSON Stylus Storage USB Device
    Disk Drive Maxtor Basics Desktop USB Device (465 GB, USB)
    Disk Drive Generic STORAGE DEVICE USB Device
    Optical Drive PHILIPS DVD+-RW DVD8701
    SMART Hard Disks Status OK

    Partitions
    C: (NTFS) 152578 MB (81442 MB free)
    F: (NTFS) 476937 MB (319626 MB free)
    Total Size 614.8 GB (391.7 GB free)

    Input
    Keyboard HID Keyboard Device
    Mouse HID-compliant mouse

    Network
    Network Adapter Intel(R) PRO/100 VE Network Connection (82.46.146.109)

    Peripherals
    Printer EPSON Stylus DX6000 Series
    Printer Microsoft XPS Document Writer
    USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
    USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
    USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
    USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
    USB Device EPSON CX5900/CX6000/DX6000
    USB Device Generic USB Hub
    USB Device USB Composite Device
    USB Device USB Device
    USB Device USB Human Interface Device
    USB Device USB Human Interface Device
    USB Device USB Mass Storage Device
    USB Device USB Mass Storage Device
    USB Device USB Mass Storage Device
    USB Device USB Printing Support


    Any Help much appreciated.
     
  2. dlb

    dlb MajorGeek

    We could really use the complete Everest report, and it should be attached to a future post, and not posted in the body of the message (more info here). Anyway. . . first check the system BIOS and make sure the onboard audio is enabled. Pressing the F2 key when you first power up and see the big blue DELL logo will get you into the BIOS (also called "Setup"). Poke around until you see the audio settings and make sure it's enabled. Boot into Windows and uninstall the current sound driver via Add/Remove Programs. Restart the PC and cancel the Hardware Wizard if/when it opens and tries to reload the sound driver. Download and install the chipset driver from this link and restart the PC when the install finishes. Then install the audio driver from this link, but don't install it using the setup.exe or by simply double clicking the file. Extract it with TUGzip and install it using the Device Manager/Hardware Wizard. All the info needed for installing and using TUGzip, and how to install drivers with the Hardware Wizard, can be found at this link. I hope this helps! Let us know how it goes...
    :-D
     

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