No success after Read Me & Run Me First

Discussion in 'Malware Help (A Specialist Will Reply)' started by tony_heyworth, Aug 6, 2013.

  1. tony_heyworth

    tony_heyworth Private E-2

    Hi,
    Laptop runs in safe mode with networking.
    Windows loads in normal mode but does not allow any action.
    Logs are attached.
    Thanks for your help!
    Tony
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your problems do not appear to be due to malware. All of your logs are clean. You should post in the Software Forum and provide exact details of everything that happens when booting into normal mode.

    I was going to suggest running System Restore but it appears that you may have had it disabled because I do not see any restore points.
     
  3. tony_heyworth

    tony_heyworth Private E-2

    Thanks for taking a look!

    Tony
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    Since you are not having malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     

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