no success with malware removal

i have two laptops that are having similar problems, i will detail in two separate posts. here's number one:

the wireless internet lists my home wireless network but will not connect. if i edit the network password, it still does not let me on. i believe these problems happened with the last avg update but can't be certain.

i have run the full malware cleaning program outlined here, but can still not connect. i encountered two problems while trying the fixes: while i uninstalled all of the anti-virus programs on the computer, windows security centre says i am still running avg anti-virus. this is after i ran the avg remover from your site. so this prevents combofix from properly completing. also a problem for combofix is that i can't connect to the internet, and it says that it needs microsoft windows recovery console.

also interesting is that the combofix folder on the c: drive is called Qoobox instead of combofix. not sure if that means anything?

also, i ran malware before i went through this whole process, as i already had it on my computer, but then i deleted it by accident after i started this process. i didn't run it again, because it didn't come up with anything the last time.

any help is much appreciated. and i'm a newbie, so i apologize if i've gone about something wrong.

 

here is the other logs

 

It's Ok, we were all newbies at some point :-D

Since you are having problems with your PC, it may be a good idea to repair your MBR to see if it is the problem. So we need to ask a few of questions.

1. Do you have all of your important data backed? You need to do this before continuing. While fixing the MBR typical works without a problem, it still could potentially render a PC unbootable if something goes wrong.... especially if malware is the problem.
2. Do you have your Windows XP boot CD so that we can use it to boot into the Recovery Console to fix the MBR?

Do not worry about ComboFix still detecting AVG. I will address this as well as your other concerns but I need you to complete as much of this as possible first: READ & RUN ME FIRST Malware Removal Guide

The logs I need are from the following programs:

• SUPERAntiSpyware
• MalwareBytes' Anti-Malware
• MGtools.exe (it will be MGlogs.zip that you should attach)

Detailed instructions on how we want you to run these programs are in the above link.

 

hi there,

ok i ran the whole process again. and the logs are attached. the mgtools couldn't totally complete and i got this error "application failed to initialize properly (0xc0000135) click ok to terminate application.

i was backing up all my data, but then my external harddrive stopped responding, now i get the error e:/ not accessible I/O device error. i tried reloading the driver for the external, but it wouldn't load. so as of now things are not backed up

i do have my windows disks.

 

I would recommend resolving this before we continue with malware removal. There are a few traces of malware in your logs, but fixing the MBR would be the first step.

If you need help with getting your data backed up, visit the Software forum.

Once you get your data backed up, post here again and we will continue with malware removal.

 

ok i've got everything backed up now. please let me know how to proceed.

 

Do you have your Windows XP CD? We need it to restore a clean MBR.
If you do not have your Windows XP CD, you can create one with the Recovery Console (which is really all we need), here: Download Windows XP Recovery Console

Then see if you can boot from this CD and get into the Recovery Console. See the second section in the below link where it says "How to use the Recovery Console"

http://support.microsoft.com/kb/307654

If you can get to the command prompt of the Recovery Console, type fixmbr and hit enter. After it finishes type exit to reboot and remove the CD to allow Windows to boot normally.

If you were able to run fixmbr, rerun MBRCheck and attach a new log. Also tell me how things are working.