Noobie here.. Pls help me~

Discussion in 'Malware Help (A Specialist Will Reply)' started by manfredleong, Oct 19, 2006.

  1. manfredleong

    manfredleong Private E-2

    Hi,
    I'm facing a real problem.. my IE7 keeps closing itself... when i use trojanhunter to scan, there is this reg key stating some mssmgr thing keeps coming out. I'm lost. pls help
     

    Attached Files:

  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi and Welcome

    To fully assist you in removing any issues please follow the below guide, also what is the error message vebatim?

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.


    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy - ONLY IF you were not able to run Windows Defender
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. manfredleong

    manfredleong Private E-2

    Hi,
    Thanks for your advice. My IE7 still closes itself automatically after about 3 seconds. So I cannot use Bitdefender and Panda scans because it will prompt me to use IE.

    This is what I can come up with. Please help me :(. Thanks a million.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please install HijackThis into the proper folder. You have it installed exactly where we specify not to install it.

    Now complete the below steps!

    1. Download this file - combofix.exe
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it will produce a log for you. Attach this log to your next reply

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall!

    Now attach the below new logs and tell me how the above steps went.
    1. GetRunKey
    2. ShowNew
    3. HJT
     
  5. manfredleong

    manfredleong Private E-2

    Hi

    here are the logs..

    it went smoothly i think, combofix came up with a lot of messages saying things like "destroy" is not a valid internal or external command. Is it normal?
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I need the log from ComboFix as requested! I see the log right in your root folder! C:\ComboFix.txt

    Please tell me what is in the two below strangely named folders that were created on Oct 1st
    Code:
    C:\Program Files\
    Ã÷ÐÇÈý~1      Oct  1 2006              "Ã÷ÐÇÈýȱһ"
     
     
    C:\
    Ã÷ÐÇÈý~1      Oct  1 2006              "Ã÷ÐÇÈýȱһ"
    
    And then similarly in your uninstall programs list which is shown at the end of the log from ShowNew, I see the below:
    Code:
    "DisplayName"="Ã÷ÐÇÈýȱһ 1.2"
    "DisplayName"="ÉñÖÝ£­£­Ã÷ÐÇÈýȱһ2002ÖÐÎİæ"
    Are these applications installed for non-english speaking countries?

    Is your copy of Spyware Doctor a paid version or a free trial version? If free, uninstall it now. If it is a paid version, keep it and uninstall Windows Defender.

    Uninstall the below old versions of software:
    J2SE Runtime Environment 5.0 Update 6
    Java 2 Runtime Environment, SE v1.4.2_03
    My Way Search Assistant

    Now install the current version of Sun Java from: Sun Java Runtime Environment

    Then install the current version of FireFox from: Mozilla Firefox
    Continue by downloading two tools we will need

    - Process Explorer

    - Pocket KillBox

    Extract them to their own folder somewhere that you will be able to locate them later.

    IMPORTANT: You should print or save the below locally, so you can refer to them while offline. You must exit all browsers before running the below steps and it would be best if you actually physically unplug your cable to the internet, reboot, and do not run anything but what I give you to do. Also it would be good to exit all processes and items in your System tray.

    Do the above before continuing! Okay unplug your cable now.

    Make sure you have rebooted in Normal Mode (do not open any other processes)

    - Run Process Explorer

    In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

    Once you see this screen click on each instance of winjyg32.dll once and then click the kill button. After you have killed all of the winjyg32.dll under winlogon click ok. (If you do not find the dll, just continue on.)

    Next double click on explorer.exe and again click once on each instance of winjyg32.dll and kill it. (If you do not find the dll, just continue on.)

    Now just exit Process Explorer.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll (file missing)
    O2 - BHO: (no name) - {0014CBB9-28CE-D3AE-BB03-0AA2CA4CA199} - C:\WINDOWS\system32\ztcdopi.dll
    O2 - BHO: (no name) - {06259058-A7D1-5CC5-731C-052A2B4E7D59} - C:\WINDOWS\system32\vqutdjf.dll
    O2 - BHO: (no name) - {084EEE69-BB79-0659-FE21-05D1E54677F2} - C:\WINDOWS\system32\orpfvqm.dll
    O2 - BHO: (no name) - {1C4999D0-655F-B5F2-2D6F-03F6477E5A5B} - C:\WINDOWS\system32\hzllrnl.dll
    O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll (file missing)
    O2 - BHO: (no name) - {6B782D10-32E9-74E7-88A1-010E300FD641} - C:\WINDOWS\system32\qpqqtah.dll
    O4 - HKLM\..\Run: [fwvsjrk.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\fwvsjrk.dll,mzfxhwb
    O4 - HKLM\..\Run: [ezsipyj.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\ezsipyj.dll,lzqtftc
    O4 - HKLM\..\Run: [fqwfuaf.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\fqwfuaf.dll,onuhjo
    O4 - HKLM\..\Run: [tbizgqc.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\tbizgqc.dll,mhfrbed
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
    O20 - Winlogon Notify: winjyg32 - C:\WINDOWS\SYSTEM32\winjyg32.dll
    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now run Pocket Killbox by doubleclicking on killbox.exe
    Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
    Then after it deletes the files click the Exit (Save Settings) button.
    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

    Select:
    • Delete on Reboot
    • then Click on the All Files button.
    • Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\WINDOWS\system32\ezsipyj.dll
    C:\WINDOWS\system32\fqwfuaf.dll
    C:\WINDOWS\system32\fwvsjrk.dll
    C:\WINDOWS\system32\hzllrnl.dll
    C:\WINDOWS\system32\orpfvqm.dll
    C:\WINDOWS\system32\qpqqtah.dll
    C:\WINDOWS\system32\tbizgqc.dll
    C:\WINDOWS\system32\vqutdjf.dll
    C:\WINDOWS\system32\winjyg32.dll
    C:\WINDOWS\system32\xdsseim.dll
    C:\WINDOWS\system32\ztcdopi.dll
    • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    • Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.
    If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).
    If Killbox does not reboot just reboot your PC yourself.
    After reboot locate the below folder and delete if found:
    C:\Program Files\MyWaySA

    Now attach the below new logs and tell me how the above steps went.
    1. GetRunKey
    2. ShowNew
    3. HJT

    Make sure you tell me how things are working now!

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
    Last edited: Oct 22, 2006

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