not sure what to do?

hello:wave

sorry i am not too sure what to do? i think i have outdated drivers? i do not understand this log. could someone please take a look and let me know if i need to do anything? or is there something i can download for free that will update for me? as i don"t even know what drivers are? :-o:confused

 

Hey Jazz!

(Presuming you are in Win 7 or Vista, it could be the same process in other OS i'm not sure, anyway ) Please click start, in the search bar type "Device manager". Open it up. Report back if you see any Yellow ! Marks.

Now i won't be back on the forum till tomorrow night, so if you reply before then you might have to wait for someone else, or just have to wait a bit for me to reply.

 

thanks so much for the help,

i have no yellow marks, but do have a few red x marks. should i do anything about those?

also when i go to start i don't get a simple search box i can type in, how can i change this so i do?

i'm sorry as i have said i don't know what i'm doing:confused

 

What devices have the red Xs? Those would be devices that XP couldn't find drivers for so those devices are not active. What happens when you run Windows Update? Do you get any optional updates found? usually that's where MS will have any updated drivers it found for your hardware.

Sam

 

hi Sam,

and thanks so much for your help, i deleted those with the red xs, i hope thats ok? and i have changed over to firefox now, should i go in through ie to do updates? as when i try through firefox i am told to go to the download centre instead of doing it autimatically like it used to?:wave

 

Go to Start, Programs and Windows Update should be up near the top. Double click on it and it'll connect to the Update Center.

Deleting the red Xs is OK, if the devices are still active the next time you reboot, Windows will just put the Xs back again.
If after you run Update the devices still have Xs but everything is running as it should, right click on each one and select Disable. This will stop XP from trying to find and load drivers for them.

Sam

 

now i cant open downloaded files, cant open ie i have to use firefox, windows updates dont seem to be working, some programs wont open.

i do what im asked to do but it just seems to create another issue. every time i fix one thing something else go's haywire? i am completely lost? and i don't have the windows installation disc to reinstall it. not finding any virus or malware, im at a loss?

 

It sounds like you may have corrupted a/o missing files. Is there a partition (a drive letter) that may be labeled with your brand of computer, or Drivers, or recovery? If there is that may have an option to create recovery disks so you could run Repair or re-install XP.
Look in your Start Menu-Programs for anything saying your computer brand as the options to repair or create recovery disks may be there.
I know my wife's Dell has a partition with drivers for her system and my HP laptop has a partition to create recovery disks.

Sam

 

yep went to the toshiba console, nothing there, except customizing, network and support and there is nothing to create recovery disc under those.
:confused

 

In reference to post 8, sounds like you overlooked the box that was checked that makes Firefox the default browser.
Reason for going slow and reading before clicking.

 

firefox is set as my default browser:confused

 

That is why you can't use IE.
I ran into the same problem. Couldn't even get to Windows Update.
Had to uninstall the fox and remove ALL traces of Mozilla before I could use IE again. Only used IE for Windows Updates, but that is beside the point.

 

so, what do you recommend? what browser do you use generally? if you only use ie for updates. and are you suggesting i delete fox?

 

Uninstall, then re-install. SLOWLY and uncheck the box that makes it the default browser. You can then use IE.
My personal browser is Opera.

 

uninstalled, didnt reinstall, no different still cant open ie, still cant open files or run registry booster.:banghead
i have google chrome, could that be a problem? tried opera didnt work very well for me.
worried about getting rid of google chrome? if ie still wont work i dont have another browser installed.

 

Go to Start, Search. Type in Mozilla, go to all sites shown, and remove any traces left,.
Go and reinstall a new copy of IE if still unable after searching.

 

i cannot reinstall ie? i have done some searching of my own and it seems i may have missing msi files/compramised registry

symptoms=
cannot open ie,
cannot open files,
cannot do windows updates,
no msi files in folder options,
cannot open or run internet options.

do you have any ideas? as i said i do not have installation disc for windows, so cannot reinstall.:cry

 

http://www.majorgeeks.com/Internet_Explorer_7_d4955.html

 

I run 3 different browsers (IE, Firefox, Chrome). Firefox set to default. Has no effect on Windows Update running IE to update.

Try using Firefox, go to Microsoft's site, download IE 8 and install that.

Sam