NSS guide not working

a recent AV scan quarantined a trojan.vundo.b but i dont necessarily want it quarantined, i would rather have it destroyed. since norton didnt give me that option i searched google which brought me to a thread here at major geeks.

the link is here - http://forums.majorgeeks.com/showthread.php?t=159294 i followed the helpers instructions exactly. alas, while it worked for the thread starter, it did not work for me.

please tell me what i should do, i am in the exact same boat as the last guy.

PS, i wouldnt be too worried about it at the moment, but when following the R&RMF malware removal guide it says to remove any quarantined items.

 

i don't really think its a bug. it simply doesnt give the option for quarantine removal. is there any way your norton specialist Michael York can address this issue?

 

hahaha good point

ok i wont wait for mr york, but i dont want to uninstall at the moment unless its necessary. as i said the main reason i want to get rid of it asap is to follow the malware removal guide to a t.

is it a MUST to remove those items before moving onto the next step? i see the reason states

if that is the only reason, i should be able to skip because that single virus is the only thing in there.

if i absolutely need to remove it, would it be safe to restore it, and then just manually delete it?