Nucrp-5 ?

Hi and Welcome to Majorgeeks


While malware ( virii/trojans/spyware ) when in System Volume which is your restore points are dormant, its likely you still have maybe some malware left on your PC, so to double check before you delete your restore points which flushes the malware stuck in that area, plase do follow the below.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide



As a side note, you have used your email address as your user name, this is concidered to be a spam risk, in you getting many so please pick another user name and Private Message me or post here what you would like it changed to, so we can remove your email address.

 

Hi PennyD


From the PM you sent me, please do attach the logs from the Read Me guide so that our malware experts can review them and post some manual instructions for you to follow, many malwares can be left behind even after running the guide, the guide is to get you in the main to a point at which is standard and our experts know whats what.

So to rid you of this pest, attach the logs, but only attach what the guide says and in the way it tells you.