Numerous pop ups and general sluggishness.

Discussion in 'Malware Help (A Specialist Will Reply)' started by mondola, Jul 7, 2015.

  1. mondola

    mondola Specialist

    Some websites will not work at all.

    Logs attached.

    Thanks in advance.

    :)
     

    Attached Files:

  2. mondola

    mondola Specialist

    Malware Bytes
     

    Attached Files:

    • mw.txt
      File size:
      9.5 KB
      Views:
      3
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not seeing much. Rerun Hitman and remove all it finds. Reboot and rescan with Hitman and attach the new log.
     
  4. mondola

    mondola Specialist

    Thank you,

    I forgot to say. When I first ran JRT, it found and removed a load of stuff. Unfortunately, I realised that I hadn't shut down AV. So I re-ran it again which of course overwrote the original file.

    Whoops.

    New HitmanPro Log attached.
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    That log is clean. What issues are you still having, if any?
     
  6. mondola

    mondola Specialist

    The main problem was pop ups on every single shopping website that I believe was caused by Sales Charger.

    The pop ups have gone and all sites are able to be browsed pop up free once again.

    :)
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     

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