Office 2003 Professional Problem

Discussion in 'Software' started by scuba, Jun 19, 2006.

  1. scuba

    scuba Private E-2

    I just got a brand new laptop. It's a Toshiba Satellite A105-S4021. It's running Windows XP Professional with service pack 2 and all of the Windows updates. It has a 1.66 GHz Intel Centrino processor and 512MB of RAM. I installed Office 2003 Professional on it, then it went downhill. It is taking between 2 and 3 minutes to boot up, and the hard drive is lagging. If I play an MP3 then open a browser window (or any other program for that matter), the MP3 skips and sputters along. It takes longer than it should for a new laptop to run an application. Can anyone give me some clue as to how I can fix this problem? If you need any more info, let me know. Thank you.
     
  2. Gecks

    Gecks Specialist

  3. scuba

    scuba Private E-2

    I went through MSCONFIG and removed all of the startup apps except for SynTPEnh (my touchpad), thotkey (Toshiba hotkeys), vptray (my antivirus program), ctfmon, and RAMASST. The paging file size is 756MB.
     
  4. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    As you have Norton Anti Virus, just try this for me, Disable the Norton AV Office Plugin and see if the speed of your PC picks up.

    some steps ( could be in slightly different place depending on Norton version and even those those steps are for Office XP, they are applicable to Office 2003 )
    http://service1.symantec.com/SUPPORT/nav.nsf/docid/1999091612160606



    also to double check you only have 1 Antivirus installed dont you? if you have 2 then the pc will slow dramatically.

    If you uninstall Office 2003 does the speed return?
     

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