ogysteo.exe

hi there, we appear to have something nasty on my daughters pc. It keeps crashing and I cant connect to the web via safemode to do all the stuff i am told need to in the sticky thread. I have run hijackthis but I dont want to show the log for fear of being told off....

when running msconfig and looking at the strtup routines one is blanck and another is called ogysteo.exe which is only referenced in a couple of places on google as a virus

The machine just keeps crashing to a blue screen
Please can someone help

thanks

 

Welcome to MajorGeeks.com, please follow our standard cleaning procedures:

http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

• Make sure you check version numbers and get all updates.

http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis

• Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..

http://www.majorgeeks.com/images/grenade.gifWhen you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

• CounterSpy
• AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
• Bitdefender - from step 6
• Panda Scan - from step 6
• runkeys.txt - the log from GetRunKey.bat
• newfiles.txt - the log from ShowNew.bat
• HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

 

hi there and thanks for the reply, I have done as much as I can. the machine will not stay booted up in normal mode only safe mode. I have checked the installed progs and found nothing, I ran unupdated adware and spybot. spybot found smitfraud. adaware found alexa

I cant run shownew or getrun as you ask for them to be run in normal mode

I cant do the virus scans as I cant connect to the internet in safemode

I have completed the hijack this / analyse which I have attached

Sorry to be a pain but I really am not sure how to get round this

Thanks

Andy

 

Try running ShowNew and GetRunKeys in Safe Mode.

Also, can download, install, update and run AVG AntiSpyware?

 

Hi there, Ok I got really grumpy with this last night and someone suggested deleting the ogysteo.exe in the system32 folder and the runkey in regedit which I did and the system became stable. So I then tried a download to fix the vrus and it failed so un installed it and done what I should have done first and run the stuff for you guys and just been calm....difficult with a complaining teenage daughter!!

Oh I also uninstalled a two yearold symantic and then installed avg.. though couldnt work out how to get a log from avg

So here are the latest logs, thanks so much... theresonly so much hormones a man can cope with !

Andy

 

and the others

Andy

 

Download Pocket KillBox

• Save it to your desktop or a place easy to find.
• Do not run it yet

Please look in Add/Remove Programs for the following and uninstall them if found:

FlashTalk

Now scan with HijackThis and check the boxes for the following entries:
( Make sure ALL browser windows are closed when you click FIX )

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = *.microsoft.com;*.windowsupdate.com

O2 - BHO: C:\WINDOWS\system32\xpRecovery.dll - {8A5849B5-93F3-429D-FF34-660A2068897C} - C:\WINDOWS\system32\xpRecovery.dll

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O15 - Trusted Zone: http://download.windowsupdate.com

O20 - Winlogon Notify: rpcc - C:\WINDOWS\system32\rpcc.dll

Again, make sure ALL browser windows are closed when you click FIX.

Copy the contents of the below Quote Box to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixme.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Then double-click on the fixme.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to Add in to the registry, say yes.

Now, Please boot into Safe Mode, be sure you have the Viewing of Hidden Files & Folders Enabled per the tutorial. Now, navigate to and DELETE the following if they should remain:

C:\Program Files\FlashTalk ← Delete this whole folder if it exist!

Next, run CCleaner to clean up cookies and temp files.

Locate PocketKillbox
(Procede with this step even if they do not show in blue)

Next, you will be entering items into Pocket KillBox. Please select the “Delete on Reboot” Option. Copy&Paste each of the file names listed below into the box one by one, making sure Delete on Reboot is Checked for each entry. Click the Red X for each entry, but DO NOT Allow your machine to be rebooted until the last item has been entered:

** Note: For any of the .dll files, check the Unregister .dll Before Deleting box as well. If this option is not enabled, don't worry about it.

• If you get an error message about Pending Operations, just reboot your computer manually.

After you complete the above, REBOOT and proceed with the rest of this fix...

Next Reset Web Settings & Default Security Settings

To Reset Web Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK

To Default Security Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.

Note for IE 7 users:
Select Internet Options, then the Advanced Tab and then the Reset button under Reset Internet Explorer Settings.

Finally, I would like you to flush your System Restore points. Please follow the instructions in the below:

• Disable and Re-enable System Restore
  
  
• Turn OFF System Restore to flush any bad Restore Points.
  
  
• Then, follow the instructions at the bottom of the linked page to Re-enable the Restore Utility which will create a fresh restore point.

After you complete the above reboot once more and then scan with HijackThis and attach the new log.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.

 

Hi there and thank you so much for your help so far.

I have attached the HJT log file....

However, the system restore tab says that it is disabled by group policy.

We are using xp home which I understand does not have the gpedit.msc facility.

How can I complete and fix the stystem restore

many thanks

Andy

 

To toggle SR, download the attached file. Extract the contents and double click to run the VBS script. This will allow you to toggle SR.

Have HJT fix the below two entries and your log will be clean.

 

final log attached

many thanks for all your help... it is fixed....

Also got a happy daughter....bliss

Thank you

 

Your HJT log looks good, are you having any further problems?

 

Many thanks, all seems good!

best regards and have a wonderful Holiday season

Andy

 

Your Welcome!

You should see this article on How to Protect yourself from malware!

Surf Safely!