ok(newbie) here it is

Discussion in 'Malware Help (A Specialist Will Reply)' started by kjhabit, Dec 29, 2007.

  1. kjhabit

    kjhabit Private E-2

    could i please get some help I foillowed all the directions on the removal page and now i was told to post the log files.
     

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  2. kjhabit

    kjhabit Private E-2

    ohh here are two more txts created
     

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  3. abri

    abri MajorGeek

    Hi kjhabit!
    Did you get the zipped copy of the logs and then take them all apart to post them? One of us will take a look at the logs you've posted. Please be patient as this can take quite a bit of time. You're missing the Combofix and AVG Antispyware logs. Did you run those two?
    abri
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes!!! You can see it if you look in the newfiles.txt log. It is exactly where the READ ME said it would be. That is C:\MGlogs.zip

    ComboFix & AVG Antispyware were not run and that can be seen also by looking at newfiles.txt.


    kjhabit,

    You need to start over and run ALL STEPS in the READ & RUN ME in the order written. This includes running MGtools again. It must only be run after the other steps in the READ ME have been completed. You also MUST disable Spybot's Teatimer as was requested in the READ ME. It explains how to do this before and also after it has been installed.
     
  5. kjhabit

    kjhabit Private E-2

    Re: ok(newbie) here it is all new logs

    i might have to put them into two post because it was interesting that avg continually will not pick up all the viruses that zonealarm does ..so i included the zl log for reference on the abel.exe and mgnnompc.dll viruses that come up... thanks
     

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  6. kjhabit

    kjhabit Private E-2

    Re: ok(newbie) <computer 1>here it is

    could not get zonalram log to load...
     

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  7. abri

    abri MajorGeek

    Hi kjhabit!
    We can only do one person / one computer at a time or we get mixed up. Please work only on this thread and this computer until it is finished.

    You have two antivirus programs running simultaneously. Please uninstall either the antivirus from Zone Alarm or the AVG antivirus program.

    Also, you have Spybot's Teatimer running which will block any fixes we might try to do. Please right-click on the spybot blue and white icon in the lower right-hand corner of your screen and look for where to disable Teatimer. If that doesn't work, tell me and I'll give you further instructions.

    abri
     
  8. kjhabit

    kjhabit Private E-2

    ok they are gone
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    What's gone? Your problems?

    You still need to disable Spybot's Teatimer as the READ ME requested and as already repeated in message # 4.


    The run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created.


    Also please tell me what current problems you are having on this PC.
     

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