One computer left standing.. help please :)

Discussion in 'Malware Help (A Specialist Will Reply)' started by randomsnowflake, Aug 11, 2014.

  1. randomsnowflake

    randomsnowflake Private E-2

    My children downloaded logmein hamachi (they are 10 and 11) with someone from ?? another country) while playing an online game and since then our wireless network has been hit or miss with random IP reassigning. I uninstalled the software. One computer has completely crashed beyond saving (It does not even recognize the hard drive) There are browser popups on firefox whenever it loads and encrypted files that have been loaded on the computer. These cannot be scanned by the antivirus program. Our wireless devises are still not connecting to the network.

    Sigh.... Where to start....

    MBam would not load.. otherwise... I have run ccleaner and tried my best to follow the directions.

    please tell me what you need me to run. thank you.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    We need the requested logs from TDSSKiller and MGtools
     

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