Orange info pane in Windows Mail

After importing my email from OE6 in to Windows Mail in Vista my Windows Mail crashes everytime it shutsdown. I recieve a message that Windows Mail has stopped working and either have to select Close or it restarts itself.

I have tried removing my Antivirus software (AVG Free 8.0) but it still happens.

I believe it is related to the 'Info Pane' that I now have at the bottom of Windows Mail. This gives me the option to search the internet via Orange.co.uk. If I open 'View\Layout' I have the option for Info Pane as a tick box. However as soon as I move my cursor towards it it changes to 'Search Bar'. It looks like the 2 boxes are on top of each other but I can find no way to access the Info Pane box to turn it off.

I have also tried completely emptying the mail folder and letting Windows Mail recreate the folders but the problem and the Info Bar are still there.

I can't be sure that this is what is causing the problem but I believe it is a very likely culprit.

I really don't want to have to reload Vista in order to resolve such a small glich.

 

Try this:

Click Start button

Type "regedit" in to the search field

When Regedit opens, go to HKeyLocalUser\Software\Microsoft\Windows Mail

(For backup purposes you can export this tree part in File>Export)

Find the key on the right called "BodyBarPath".

Delete it

Also delete the key refering to BodyBar location/placement

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Hope it works, since it worked for me...

 

Thanks, had looked in the registry but couldn't find the required entry.

Have fixed the problem by getting the user to use Outlook 2003 but next time I am looking at it I will try it.

Cheers