outerinfo ads

Discussion in 'Malware Help (A Specialist Will Reply)' started by dark fenix, Nov 11, 2007.

  1. dark fenix

    dark fenix Private E-2

    Hi. I'm sure I cleaned up most of it. But I can't seem to find the source of the problem, seeing how I'm still getting pop up ads of outerinfo. There are some process that I haven't seen before or know of, and I'm assuming that they are the problem. But just in case, I've come here.
    Here are the counterspy, bitdefender, and panda active scan logs.
     

    Attached Files:

  2. dark fenix

    dark fenix Private E-2

    And here are the getrunkey, shownew, and hijackthis logs
     

    Attached Files:

  3. abri

    abri MajorGeek

    Hi darkfenix!
    Welcome to Major Geeks!
    I'm reviewing your logs and you have several problems still which can be corrected. Reviewing the logs takes some time, so thanks for your patience.

    While you're waiting, please do the following:

    Hi dark fenix!

    1) We are finished with CounterSpy now. Please go to add/remove programs and uninstall:

    - Sunbelt CounterSpy<-- we're finished with this
    - J2SE Runtime Environment 5.0 Update 11


    2) Now REBOOT your computer!

    3) After you reboot, please install Java Runtime Environment vs. 6.3


    4) If you do not use Windows Messenger (not to be confused with MSN Messenger!!) I would like you to run Disable/Remove Windows Messenger

    abri
     
  4. dark fenix

    dark fenix Private E-2

    Hi arbi. Glad you can help. I've done what you told me to do.
    O, and on the side note, do you guys also have the recent version of jdk?
     
  5. abri

    abri MajorGeek

    Hi darkfenrix!
    Please continue as follows:

    1) Scan with HijackThis and check the boxes for the following entries:
    ( Make sure ALL browser windows are closed when you click FIX )

    When you've finished just close HijackThis.

    2) Copy the contents of the below Quote Box to Notepad including the word REGEDIT4. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixme.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Then double-click on the fixme.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to Add in to the registry, say yes.
    3) Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt
    4) Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF Cleaner menu to close the program.

    5) After you have completed ALL of the above in the correct order, please attach the following logs.
    • Avenger Log
    • ShowNew Log
    • GetRunKey Log
    • HijackThis Log
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.

    abri
     
  6. dark fenix

    dark fenix Private E-2

    Hey abri!
    I did what you told me to.
    There weren't any problems when I was running the all the programs. The only thing is that avenger couldn't find some of the folders, etc, but I guess that's fine.
    I dunno how the computer is because all I'm doing is turning it on, executing the steps given to me, and turning it back off.
    Here is the avenger, shownew, and the getrunkey logs:
     

    Attached Files:

  7. dark fenix

    dark fenix Private E-2

    Here is the hjt log, although, I didn't know what you wanted so the first hjt log is before deleting the things you wanted me to delete, and the second one is the one after all the runs.
     

    Attached Files:

  8. abri

    abri MajorGeek

    Hi dark fenix!

    That got rid of some things but not everything. Let's do this next:

    1) Please run the following and attach the log it produces with your next post.
    2) Now please run ATF Cleaner as per the instructions in Post 5 of this thread.


    3) After you've finished the above, please post a fresh log for GetRunKeys together with the ComboFix log.

    Thanks.
    abri
     
  9. dark fenix

    dark fenix Private E-2

    Hi abri!
    Here are the logs
     

    Attached Files:

  10. abri

    abri MajorGeek

    Ah! Magic!

    That looks much better! Is your computer also running better now? If so, you can go ahead and run our standard finishing procedures, but if you are still having any problems, please get back to me before you continue:
    If you complete the finish-up instructions, please let me know how things went.
    abri
     
  11. dark fenix

    dark fenix Private E-2

    hey abri!
    Everything seems to be fine. I don't see anything wrong.
    Is there anything else you want me to do, or is that it?
     
  12. abri

    abri MajorGeek

    Hi darkfenix!

    If you've completed everything in post #10 then you're done!
    Good luck with your computers and many happy computing endeavors!

    abri
     
  13. dark fenix

    dark fenix Private E-2

    Ok. Thanks for all your help!
     
  14. abri

    abri MajorGeek

    You're welcome!
    Happy surfing!
    abri
     

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