Paint Shop Pro Help Please

I have a relatively new (3months) HP all in one, AMD Ryzen 7 7730U with Radeon Graphics, 12.0 GB ram, 64 bit, runing Win 11. I have psp9 installed and it does open however, it will not open psd (layered files). I went into file-preferences and checked the box for psd and hit ok, restart psp, still nothing. Can anyone help me with this?

 

Do you get any log, status or error message from PSP9 when you open a PSD file?

Which version of PSP were the PSD files created?

You can use Download IrfanView 32-Bit - MajorGeeks to view PSP9 PSD files, does this read the PSD files you have?

 

My PSP has false starts, more often than it does not. I will open the program and nothing will happen. If you run the task manager, it is running on the machine, but it is not open. I have to End Task it, and then reopen the program to get it to run. I find this build to be extremely unstable compared to previous versions.



My Specs:

PaintShop Pro Build Information:
Build Date Friday, July 21, 2023 @ 12:21:47
Build Mode Release (19000004)

Hardware Configuration:
OEM ID: 9
Processors 16
Processor Type AMD Ryzen 7 5800X 8-Core Processor
MMX Support No

Memory / Drive Status:
Memory Load Index 19 %
Total Physical Memory 31.92 GB
Available Physical Memory 25.58 GB
Total Paging Memory 36.67 GB
Available Paging Memory 27.92 GB
Total Managed Memory 54 MB
Total Handles: 191
Temp Drive Free Space 1531.94 GB

Video Driver Information:
Bits Per Pixel 32
Number of Colors 16777216
DIB Output 24 BPP
Palette Size Non-Paletted
Resolution 1920 x 1080

Operating System Information:
Operating System Windows 10

 

Are you just wanting psd files with Paintshop? Have you tried right clicking on a psd and selecting Open with.. then select other, choose the program and check the Always use option?