Pc Apps Slow/freezing/crashing

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by wayne k, Nov 12, 2025.

  1. wayne k

    wayne k Private E-2

    I have made all changes.
    Memory top 5 attached.
     

    Attached Files:

  2. Oh My!

    Oh My! Malware Expert Staff Member

    Great, let's see how we do.
     
  3. wayne k

    wayne k Private E-2

    My PC rebooted itself yesterday around 3:45 pm. That's unusual. Typically, when it reboots itself, it's always late at night.
     
  4. Oh My!

    Oh My! Malware Expert Staff Member

    Please do this.

    ===================================================

    Event Viewer - System Information

    --------------------
    • Press Windows Key + R at the same time
    • Type eventvwr.msc and press Enter
    • Click on the arrow to the left of Windows Logs to expand the category
    • Left click on System
    • On the right side click Save All Events As...
    • Under File Name: please type System then save it to your desktop
    • Upload the file to GoFile or the file hosting site of your choice and post the download link in your reply.
    ===================================================

    Things I would like to see in your next reply.
    • Download link
     
  5. wayne k

    wayne k Private E-2

  6. Oh My!

    Oh My! Malware Expert Staff Member

    Greetings.

    Your computer is overheating and critically so.

    We still need to keep an eye on the memory issue which was/is a real issue but the overheating issue is far more critical.

    I would like you to clean out all of the dust on the inside of the computer tower paying particular attention to the vents and fans. After cleaning please run the below.

    ===================================================

    Core Temp

    --------------------

    NOTE: Many antivirus programs will flag this as malicious software but it is not. It can be safely downloaded and launched.
    • Disable your AntiVirus and AntiSpyware applications. Sometimes you can simply select that option after right clicking on the System Tray Program icon on the lower right corner of the screen
    • Please download Core Temp and save it to your desktop
    • If you receive a warning the file is malicious you can ignore the warning and download the file anyway
    • Right click on the icon and select Run as administrator
    • Click Next
    • Select I accept the agreement then click Next twice
    • Uncheck every item except for Create a desktop shortcut then click Next
    • Click Install then Next
    • Uncheck View Readme.txt then click Finish
    • Click Options then Always on top
    • Monitor the core temperature both at computer idle and while stressing your computer by launching videos, multiple programs, and high demand programs all at the same time
    • Please report the readings and especially the readings if your computer freezes, shuts down, or beeps
    ===================================================

    Things I would like to see in your next reply.
    • Results?
     
  7. wayne k

    wayne k Private E-2

    I opened the tower and removed dust on the inside, and removed it from the outside vents.
    Installer told me there's a new version available. Should I download and install that? https://www.alcpu.com/CoreTemp/
    I have attached a screenshot of Core Temp with only Firefox open to majorgeeks, plus File Explorer and Snipping Tool, plus an Excel file.
     

    Attached Files:

  8. wayne k

    wayne k Private E-2

    What temperature would it have to reach to be of concern?
     

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