Pc Beeped Then Keyboard Stopped Working.

Discussion in 'Malware Help (A Specialist Will Reply)' started by jrasicmark, Aug 6, 2017.

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  1. jrasicmark

    jrasicmark Private First Class

    PC BEEPED THEN KEYBOARD STOPPED WORKING.
    Tried rebooting. Keyboard worked for awhile, then beeped again and stopped working.
    Ran everything in “Read Me & Run First” and didn’t find anything. Will post logs except for HitmanPro; I still had Hitman trial installed from last time I had problems, so it wouldn’t let me save report since trial is over. The only suspicious items it found was a shareware game called Watson.exe, and 2 Wifi tools called ApUI.exe and RaUI.exe.
    Also, when I rebooted this last time, there was an error message saying it couldn’t start a Windows process that prevents others from using PC (sorry, I’ve already forgotten the exact wording of the message in the time it took to get to this site, while struggling with slow keyboard).
    Also, I’ve been having a “svchost.exe application error” message pop up repeatedly.
     
    jrasicmark, Aug 6, 2017
    #1
  2. jrasicmark

    jrasicmark Private First Class

    Had trouble uploading report text files; When I clicked "Upload file" it opened in a new tab, but the files didn't seem to attach to my post.
    I'm using the StopScript extension for Firefox, so I thought that might be the problem, so I allowed this whole page, so I'll try again and see if it works this time.
     

    Attached Files:

    jrasicmark, Aug 6, 2017
    #2
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Remove everything that ADWCleaner found. Then rerun RogueKiller and remove everything it found.

    Reboot and rescan with both ADW and RogueKiller and attach the new logs.
     
    TimW, Aug 6, 2017
    #3
  4. jrasicmark

    jrasicmark Private First Class

    After running ADWC and RK, removing what they found, and rebooting, the keyboard seemed to be working again. I ran ADWC again and it found nothing this time, but it was getting late by then, so I left RK to run overnight.
    When I got up, the keyboard had stopped working again, so I rebooted. At first, the keyboard was very slow, but it gradually caught up with me and seems to be working normally again (for now). Very strange.
    Anyway, here are the logs:
     

    Attached Files:

    jrasicmark, Aug 8, 2017
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rerun RogueKiller and remove everything under AntiRootKit.

    Reboot and rescan with RogueKiller and attach the new log.

    Be sure to tell me how things are running.
     
    TimW, Aug 8, 2017
    #5
  6. jrasicmark

    jrasicmark Private First Class

    My PC beeped 5 times in the middle of Rogue Killer's first run. By the time it finished, but before I deleted everything under AntiRootKit, the keyboard stopped again. And even tho I clicked delete, Rk still showed everything still listed under AntiRootKit tab.
    So I rebooted and ran it again, it again found all those AntiRootkits, I clicked delete, but they didn't disappear, they're still listed, and my PC is beeping as I try to type this.
     
    jrasicmark, Aug 8, 2017
    #6
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Beep codes are usually a sign of a hardware issue. You could get on the makes site and look for explanations of their beep codes.
     
    TimW, Aug 8, 2017
    #7
  8. jrasicmark

    jrasicmark Private First Class

    wouldn't let me upload log until run rk again and could not typem
     

    Attached Files:

    jrasicmark, Aug 8, 2017
    #8
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The items under the antirootkit are not significant. I, again, suggest you explore the beep codes. This is not a malware issue.

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8 or 10, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     
    TimW, Aug 8, 2017
    #9

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