PC has become very slow

Discussion in 'Malware Help (A Specialist Will Reply)' started by sandra_987, Oct 3, 2012.

  1. sandra_987

    sandra_987 Private E-2

    Hi, I have followed the steps in the directions and have attached the required logs. I have Windows Vista. Thank you for the assistance and guidance in running the malware software. You provide a nice service.
     

    Attached Files:

  2. sandra_987

    sandra_987 Private E-2

    I should explain, I use my PC for only a couple things, browsing the net and watching the occasional video file. I use Internet Explorer when browsing. Once I open a window, it may take minutes for links to becoem active or for a full page to open.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Your problem is not due to malware. It is your system specs. Your logs show that you have the below memory
    Code:
    Installed Physical Memory (RAM) 512 MB 
    Total Physical Memory 445 MB 
    Available Physical Memory 71.5 MB 
    You cannot run Vista with so little memory and adding McAfee on top of that makes it even worse. For Vista, I recommend 6 times the amount of memory you have ( that is 3 GB ) for proper operation. If you cannot install 3 GB, then install as much as you can or purchase an new PC. I know this old Dell Inspiron 1501 only came with 512 MB but it is just not good enough anymore. I don't really remember how much memory it will allow but a guess would be 2 GB.
     
  4. sandra_987

    sandra_987 Private E-2

    Thank you for your time. At one time, my PC performed much quicker than it does now. I was aware I had limited memory but because of the drop in speed, I felt malware might be an issue. Thank you for taking the time.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    Yes but that was when you were using an older version of Vista and probably older versions of protection software like McAfee. Things change with each update. Modern versions of Windows and protection software require much faster PCs with modern processors and much more memory.

    You only have 71.5 MB of free memory which would cause a problem even running any version of Windows XP too.
    Note: Your grahics card also stole 64MB of your memory because the cheap mother board did not add private memory for the graphics card.

    Uninstall McAfee and your PC will run a little better but you will be unprotected.
     

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