PC infected after opening DHL Email

Good evenning and thnak you for the comprehensive set of tools. I have followed the thread as directed.

The problem commenced about ten day s ago when an email from DHL was received saying they wanted to deliver a parcel and needed my address. Unfortunately, the anti virus program as not operating and well out of date.

I received countless messages from vista antivirus saying the comuter was infected. I was unable to use my browser. I created another user and was able to proceed. I have been able to run all procedures. The mgtools did not run as instructed. I re-downloaded it and copied it to the root and it ran automatically when started.

I am including the logs in two posts, as requested. I would really appreciate your help. Regards Graham

 

Second set of logs

 

Thank you for your very quick response. I have now run comboFix from the desktop, as instructed and I am posting a fresh log. The only problem I am now experiencing is a report from Avira identifying a trojan. This has now been quarantined. I will enclose a screen shot of the report screen shortly.
Best wishes
Graham

 

Not sure the combofix log was attached. I enclose it, just in case.
Graham

 

I am afraid I am still experiencing problems. I logged on to the original account and IE could not connect. I found that a proxy had been created, which i took off. Automatically detect settings was unticked, so I ticked that. I was then able to connect to the internet. I tried to start Firefox from the desktop icon and was asked which file should be associated. I enclose a screen shot. I then tried to download a new copy of Firefox. I selected run, rather than saver and was presented with the message about association. I redownloaded and selected save rather than run. This seemed to load. I closed it then tried to restart via the desktop icon - same message. I deleted the icon and tried to recreate. I then had a rundll error and a further error message. All screenshots are enclosed, together with the report on the trojan.
Regards
Graham

 

Sorry that I did not post the updated combofix log in my last update. I now enclose it. The report from avira which you could not read showed TR/Spy.Zbot.afhn found on the scan. I have now quarantined this.

For the main user graham I cannot run any exe files. I checked from the desktop shortcuts, all programs and running through the program folders. None will run. This was the logged on user when the first problem hit. The other existing user amanda and the new user grahamc are unaffected and all programs operate correctly.

I hope that answers your query.
Thanks for your continued help
Kind regards Graham