PC infected..need help plz

Discussion in 'Malware Help (A Specialist Will Reply)' started by mjt27, May 2, 2010.

  1. mjt27

    mjt27 Private E-2

    My pc was running sluggish so I ran a few scans and found I
    had Trojan.Agent/Gen-Krpytik and Rogue.Agent/Gen-Nullo[DLL]
    infections...SUPERAntiSpyware scan found 6 infections
    I have also had 2 blue screen incidents since this all started

    Hopefully I have attached all the proper logs


    Thank you
     
    Last edited: Jun 14, 2010
  2. mjt27

    mjt27 Private E-2

    heres the last of the log files
     
    Last edited: Jun 14, 2010
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Those items detected and removed by SUPERAntiSpyware are likely to be just false detections. I have seent them removed many times on many sites but there is no clearcut info that they are problems.


    Your PC is slow due to you not having enough memory to run current versions of Windows XP and other software. You logs show the below
    Code:
    Total Physical Memory 256.00 MB 
    Available Physical Memory 68.43 MB 
    At a minimum you need 4 times (1 GB ) this much memory but 8 times ( 2GB ) is a better idea.
     
  4. mjt27

    mjt27 Private E-2

    Yes I know about the memory...trying to save for a new PC...but this
    was slower then usual....so is that all you found ? I have no infections ?
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    More memory is all you need.

    The more updates you get, the slower it can become. Basically the straw that breaks the camels back.

    That's basically correct. You are mostly clean and need more memory. You do have a few dead ( not being used ) drivers of questionable origin so I will give you a fix for them.



    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    Last edited: May 2, 2010

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