PC Issues system restore won't run plus more

Discussion in 'Malware Help (A Specialist Will Reply)' started by tammysk, Apr 18, 2014.

  1. tammysk

    tammysk Private E-2

    I have something that is sending emails from my email account although no send record is recorded in the sent folder. Plus my system restore will not do restore keeps stating it is unable to restore to that point no matter what date is picked.

    I have tried running it in safe mode with the same results. nothing is detected when I run avg antivirus, nor when I run malwarebytes.

    I am attaching all the requested logs below

    the last on listOfThreats is the result from a online virus scan done earlier today.

    Thanks for any help and or advice you can give. I am looking forward to your response.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Delete this:
    • C:\WINDOWS\Tasks\ErrorEND.job

    Re run Hitman and have it remove what it finds.

    Not seeing much else to do but then you are not in normal start up mode...

    Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode.




    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.



    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.
     
  3. tammysk

    tammysk Private E-2

    I removed the endERROR as requested from windows/tasks
    ran msconfig and put machine back into normal startup mode and rebooted.
    ran hitman pro and had it delete what it found.
    ran jrt and mgtools.
    I am attaching the new logs.

    also if you look at thread by muuster that is the exact same thing that is happening to me.
     

    Attached Files:

    Last edited: Apr 19, 2014
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hmm yes I did indeed notice that. Is your email client AOL also?? I really am not seeing anything other than what we have already done.

    Which online scanner did you use?
     
  5. tammysk

    tammysk Private E-2

    Yes my email is aol and the online I believe was euset
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You should try and get in touch with aol support. :( I am really not seeing anything to do here.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     

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