PC keeps pausing

Discussion in 'Malware Help (A Specialist Will Reply)' started by dvarner, Jun 30, 2009.

  1. dvarner

    dvarner Private E-2

    It has been doing this for a couple of weeks now and I don't know what may have started it. When I am cruising the web, checking emails, etc it will pause for about 5 seconds every few minutes. At first I thought it might be a specific site I was on but the more I checked it out it happens everywhere. I'm usually pretty safe with things but my hubby does get on here sometimes and he doesn't always know what he's doing, so I just don't know where to begin, can someone please help me? I hope I followed all the guidelines and ran all the proper tests and that someone can help me, thanks
     

    Attached Files:

  2. dvarner

    dvarner Private E-2

    Here are my 2 other logs ;)
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. I suggest that you post in the software forum for further assistance.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     
  4. dvarner

    dvarner Private E-2

    thank you for your help, I am so relieved that my logs are clean. I will post in the software forum because I would really like to get this fixed...I have been so paranoid, thanks again
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. :)
     

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