PC running slow, Malware is cause, followed sticky rules

TheBlackClap · Dec 18, 2006

Hello MG admin! First off I would like to convey my thanks to you always being able to help me. I have always and will always turn to you for help, donations are little for the service you give.

My PC has been running very slow as of recently. I have followed the above scans and see that I do have an infection. Attached are my logs. Thanks you in advance for you help!

TheBlackClap · Dec 18, 2006

Remaining logs. Thanks!!!

chaslang · Dec 19, 2006

Based on your logs, you are not having malware problems. If things are slow, it is more than like just due to what you are running (like possibly Symantec). I do recommend removing all those items from your Hosts file. Why did you put those in there? I recommend doing the below to get back to default:

Download HOSTER and then follow the below steps.

Unzip Hoster to a convenient folder such as C:\Hoster

Run Hoster.exe, click Restore Original Hosts and then click OK.

Click the X to exit the program

You also need to get your Sun Java updates and uninstall the old versions!

Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 9
J2SE Runtime Environment 5.0

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

TheBlackClap · Dec 19, 2006

Hey Chaslang,

What do you mean my hosts files? If I go back to default will I lose any data? (documents, pictures, ect). The Panda Scan said I had 5 viruses, that doesn't have to do with my speed?

I just want to make sure that before I take the stated steps that I will not lose my data.

Thank you very much!!

TBC

chaslang · Dec 19, 2006

TheBlackClap said:

What do you mean my hosts files? If I go back to default will I lose any data? (documents, pictures, ect). The Panda Scan said I had 5 viruses, that doesn't have to do with my speed?
Click to expand...

The Hosts file lines show in your HJT log. They all begin with O1 - Hosts:

Clearing them out does not delete any files. It only clears all the URL to IP mappings you put in your Hosts file.

TheBlackClap · Dec 19, 2006

Alright Chaslang, I have done the steps that you directed above. I noticed after reboot that my PC was reacting faster! Is this all you want me to do?

I still have problems though, all of a sudden while surfing the internet I will get an error message saying that there was an exception in win32 proxy. My symmantec client globe in my task bar will then have a big "?" on it and I cant run any programs, I have to reboot my PC everytime to clear it. This happens a lot. I have heard that symmantec is a P.O.S. Are there any good free antispyware programs out there? Or do I have to shell out the $ to protect my PC. I think that symmantec is giving me the error not my PC.

Thanks again man!

chaslang · Dec 19, 2006

TheBlackClap said:

I still have problems though, all of a sudden while surfing the internet I will get an error message saying that there was an exception in win32 proxy. My symmantec client globe in my task bar will then have a big "?" on it and I cant run any programs, I have to reboot my PC everytime to clear it. This happens a lot. I have heard that symmantec is a P.O.S. Are there any good free antispyware programs out there? Or do I have to shell out the $ to protect my PC. I think that symmantec is giving me the error not my PC.
Click to expand...

Your Symantec software is really an antivirus program not an antispyware program. Although if you have their Internet Security Suite, it does have a lot of other applications (like firewall, proxy, ....etc).

Everything we recommend (and Symantec is not on the list) is in the below sticky thread:

How to Protect yourself from malware!

TheBlackClap · Dec 19, 2006

Yeah I have briefy checked that out before, I will go look at it thoroughly. Thanks!
So you and I are done with the Malware issue than?

chaslang · Dec 19, 2006

TheBlackClap said:

So you and I are done with the Malware issue than?
Click to expand...

You did not have any malware! So yes we are done.

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PC running slow, Malware is cause, followed sticky rules

TheBlackClap Private First Class

Attached Files:

Activescan.txt

AVG Anti-spyware log.txt

bdscan.txt

TheBlackClap Private First Class

Attached Files:

hijackthis.log

newfiles.txt

runkeys.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

TheBlackClap Private First Class

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

TheBlackClap Private First Class

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

TheBlackClap Private First Class

chaslang MajorGeeks Admin - Master Malware Expert Staff Member