pc wont allow me to do the read me run me first steps

did read it and tried to follow the steps.i have malware and it has removed my task manager, control panel, all of my restore points and wont allow me into properties for my computer. basically not giving me any administrative rights to my pc. im not even sure if it will allow me to run hijack this. i know you guys have steps u want us to follow before we post the log. i ran spybot, adaware and AVG earlier today so i should still have logs of those i think if i can go back into the program and view them. i tryed following the steps at majorgeeks.com but fell short when it wont allow me to run the getrunkey bat. and the shownew bat. . so if i can run hijack this, can i please post the log and get some help, this is so frustrating because im so limited to making any changes or running programs. please help if possible.

 

please can someone tell me what i need to do in order to get this stuff back. i cant run the steps like im supposed to. if that is the case, can i not get help here. if so, can someone let me know so i can try to look elsewhere for help.. you guys have usually been pretty helpful in the past, im not trying to sound ungrateful or anything. just stumped and need to find someone who can help.