Persistant Adware Hijacking Browser - Help!

Discussion in 'Malware Help (A Specialist Will Reply)' started by momcast, Aug 19, 2012.

  1. momcast

    momcast Private E-2

    I noticed a few days ago that there were suddenly ads bumping up and down my Netflix page, flanking Facebook and highlighting random words that pop ads up when moused over. I'd love to fix this forever and standard stuff like removing Firefox extensions/add-ons doesn't seem to work.

    Attached are the appropriate logs.

    I'm looking forward to getting some help for this problem.
     

    Attached Files:

    momcast, Aug 19, 2012
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs. Perhaps you just need to download AD Block for Mozilla.
     
    TimW, Aug 19, 2012
    #2
  3. momcast

    momcast Private E-2

    WEll, this is brilliant to find out. I know just enough computer techery to get me in trouble, so I assumed this problem was malware. I do know that the ads are related to ib.adnxs.com. I will get an ad blocking app via Mozilla and see if that helps. If you know of any other things that may help, I'm all ears.

    Thanks!
     
    momcast, Aug 19, 2012
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Do you have the same issues if you use a different browser such as IE?
     
    TimW, Aug 20, 2012
    #4
  5. momcast

    momcast Private E-2

    I have never used IE before. I opened it for giggles and had a look at the usual suspects and no intrusive ads.

    I got the Mozilla Ad Block Plus installed for Firefox and all looks good so far.
     
    momcast, Aug 20, 2012
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.

    Since you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
    TimW, Aug 21, 2012
    #6
  7. momcast

    momcast Private E-2

    Thanks, I'll do that.

    Thank you again for your expertise!
     
    momcast, Aug 21, 2012
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     
    TimW, Aug 21, 2012
    #8

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