persistant hijacker, blocker

Discussion in 'Malware Help (A Specialist Will Reply)' started by antidoteonme, Aug 27, 2010.

  1. antidoteonme

    antidoteonme Private E-2

    First I did a system restore to factory default on a aspire 5810tz-4274. Alt F10. This laptop I bought used from private individual. No immediate virus or problems when purchased. After factory reset. No Windows update available. No ability to go to windows update. and internet explorer redirects at random. I followed the do this first and the problem still persist.
     

    Attached Files:

  2. antidoteonme

    antidoteonme Private E-2

    log continuation
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!



    Download TDSSKiller from Kaspersky to your directly onto your Desktop
    • Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor. )
    • Allow the application to run if prompted by Windows or any security programs you have installed
    • It will start the scan and run rather quickly and will notify you of whether anything is found or not.
    • Follow the instructions to delete/quarantine if asks you what to do when if finds something.
    • Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply.
    Please also download MBRCheck to your desktop
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
    • Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )
     
  4. antidoteonme

    antidoteonme Private E-2

    both found errors I appreciate how fast you responded. Going to work after this post thanks so far
     

    Attached Files:

  5. antidoteonme

    antidoteonme Private E-2

    Ok restored with clean MBR, From vista boot disk now clean ran everything again still clean rebooted 4 or 5 times. everything working, and nothing new detected with mbr check or tdsskiller. malware bytes clean super antispyware detects nothing. Would you like another set of logs to see if anything is being missed?
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No! The MBR was the only thing you needed to fix and if MBRCheck is now saying that the MBR is valid, your should be fine.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. After doing the above, you should work thru the below link:
     
  7. antidoteonme

    antidoteonme Private E-2

    Every thing looks and runs clean, now for vista updates thank you for all your assistance. everything uninstalled nicely. clean quick system now. toggled restore now have no bad restores and a few good ones
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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