persistant trojan

hello.

First notification of the problem was a Norton high risk notice c:\WINDOWS\Hide_evr2.sys. Name = Hacktool.Rootkit - Unable to Repair this file and Access to this file was denied.

Before getting to your site, I ran norton, quarantined the file and deleted it through norton. No impact - message of high risk coming at about every 15 seconds. Also getting strange lists from google searches, and messages like "IE encountered a problem and is going to shut down".

Hit your site. Have followed all instructions on the READ ME & RUN ME FIRST PAGE. Only hitch was I was unable to find the Protected Recycle Bin to empty. Spybot reported a few problems including a trojan, but said all was fixed.

I thought all was well for a few hours, but I'm still getting the "program encountered a problem and is going to shut down" messages.

All requested logs attached to this and and a subsequent post.

If it matters, I just moved to UK and am running off a university ethernet.

Please be explicit in direction as I am not even a private geek.

thanks in advance.

 

The other requested logs are attached here.

 

The scans seem to have removed the infection you had. Try disabling all your toolbars and in internet explorer and see if that helps to stabalize it.

Whilst this may have been started by malware, I don't think it is any longer a malware problem. YOu could try posting in the software forum to see if they have a solution over there. There are a lot more people over there so you should get a pretty fast response.

 

Thanks for the response. I've disabled the toolbars as well as done a few things on the "protect yourself" page and things seem to be ok. Time will tell. Again - thanks.