Persistent ZeroAccess(?)

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Files/folders tab and locate these detections:

• 
  [ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_32\Desktop.ini --> FOUND

Place a checkmark each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Do not reboot your computer yet.

Now re-run RogueKiller and attach the new log.

Then please attach the log from running MGTools --- C:\MGLogs.zip.

 

Extract bfe.reg to your desktop.
Double-click BFE.reg and allow it to merge into the registry. If you get a "successfully merged into registry" type of message, reboot your PC and see if you can turn on BFE, or if it is already turned on.

You can run these commands from the command prompt.

• net start bfe
• sc qc bfe

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Delete the BFE.reg file that exists on your desktop. Download this one to the same location.
BFE.reg


Now, boot into safe mode please to carry out the next set of instructions.

• Now please click Start, and type regedit into the search box.
• You should see a regedit.exe and icon appear in the Programs area of the Start Menu.
• Right click on regedit.exe and select Run As Administrator
• Then in the Registry Editor menu click File and select Import.
• Navigate to the BFE.reg file saved to your Desktop and double click it. Allow it to be added to the registry.

Back into normal mode now -
Download Windows
Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.

• Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
• Now select the Start Repairs tab.
• The click the Start button.
• Create a System Restore point if prompted.
• On the next screen, click the Unselect All button to first deselect all repairs.
• Now select the following repair options:
  
  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair WMI
  • Repair Windows Firewall
  • Remove Policies Set By Infections
  • Repair Winsock & DNS Cache
  • Repair Proxy Settings
  • Repair Windows Updates
  • Set Windows Services To Default Startup
  
  
• Now on the lower right side check the box to Restart/Shutdown System When Finished
• Then make sure the Restart System radio button is enabled.
• Shutdown any other programs that you are running now before continuing.
• Now click the Start button.
• Be patient while the tool repairs the selected items.
• It should reboot automatically when finished.

After reboot, check to see if your firewall is working.
Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this

 

Looks good.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
2. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Go to add/remove programs and uninstall HijackThis.
6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
7. After doing the above, you should work thru the below link:
   
   • How to Protect yourself from malware!
   
   

Malware removal from a National Chain = $149
Malware removal from MajorGeeks = $0

 

It's been brought to my attention that your BITS service may not be running. Do this:

Download the below to your dektop.

BITS.reg

• Now please click Start, and type regedit into the search box.
• You should see a regedit.exe and icon appear in the Programs area of the Start Menu.
• Right click on regedit.exe and select Run As Administrator
• Then in the Registry Editor menu click File and select Import.
• Navigate to the BITS.reg file saved to your Desktop and double click it. Allow it to be added to the registry.

Reboot.
Is Windows Update now okay?

 

Is it working now?

 

Good to know. We have experienced a lot of trouble with this virus in replacing that service.

 

You are most welcome. Safe surfing.