Persisting virus

1. Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

It is not wise to place any site into your TZ.

After clicking Fix exit HJT.

2. Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

File::
c:\windows\system32\config\systemprofile\Application Data\capmfe.dat
c:\documents and settings\NetworkService\Application Data\capmfe.dat
c:\windows\asozebazobifuy.dll
c:\documents and settings\NetworkService\Application Data\glchvt.dat
c:\windows\system32\drivers\OLD94.tmp
c:\windows\system32\drivers\OLD91.tmp
c:\windows\system32\drivers\OLD8E.tmp

RenV::
c:\program files\Adobe\Reader 8.0\Reader\reader_sl .exe
c:\program files\Analog Devices\Core\smax4pnp .exe
c:\program files\Analog Devices\SoundMAX\smax4 .exe
c:\program files\Common Files\InstallShield\UpdateService\issch .exe
c:\program files\Common Files\InstallShield\UpdateService\isuspm .exe
c:\program files\Common Files\Lenovo\Scheduler\scheduler_proxy .exe
c:\program files\Common Files\Symantec Shared\ccapp .exe
c:\program files\Dell AIO Printer A920\dlbkbmgr .exe
c:\program files\iTunes\ituneshelper .exe
c:\program files\Lenovo\AwayTask\awaysch .exe
c:\program files\Lenovo\Client Security Solution\cssauth .exe
c:\program files\Lenovo\HOTKEY\tposdsvc .exe
c:\program files\Lenovo\NPDIRECT\tpfnf7sp .exe
c:\program files\Lenovo\TrackPoint\tp4serv .exe
c:\program files\Malwarebytes' Anti-Malware\mbam  .exe
c:\program files\Malwarebytes' Anti-Malware\mbam .exe
c:\program files\Microsoft Office\Office12\groovemonitor .exe
c:\program files\QuickTime\qttask      .exe
c:\program files\QuickTime\qttask     .exe
c:\program files\QuickTime\qttask    .exe
c:\program files\QuickTime\qttask   .exe
c:\program files\QuickTime\qttask .exe
c:\program files\Symantec\Ghost\ngctw32 .exe
c:\program files\ThinkPad\Utilities\ezejmnap .exe
c:\program files\ThinkPad\Utilities\tp98tray .exe
c:\program files\ThinkPad\Utilities\tpkmapap .exe
c:\program files\ThinkVantage\PrdCtr\lpmgr .exe
c:\program files\ThinkVantage\PrdCtr\lpmlchk .exe
c:\windows\system32\tp4ex .exe
c:\windows\system32\tpshocks .exe
c:\windows\system32\DLA\dlactrlw .exe

DirLook::
C:\Documents and Settings\amoore16\Local Settings\Application Data\Tgc471L76b

Folder::
c:\documents and settings\All Users\Application Data\Viewpoint
c:\program files\Viewpoint

RegLock::
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,bf,c4,f1,dc,1d,84,ca,49,8f,8b,7f,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,bf,c4,f1,dc,1d,84,ca,49,8f,8b,7f,\

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

3. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix.

4. Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

FileLook::
C:\Documents and Settings\amoore16\Local Settings\Application Data\Tgc471L76b
c:\windows\system32\PSS05FC9.DLL

RenV::
c:\program files\microsoft activesync\wcescomm .exe
c:\program files\common files\lenovo\scheduler\scheduler_proxy .exe
c:\program files\lenovo\trackpoint\tp4serv .exe
c:\progra~1\thinkpad\utilit~1\tp98tray .exe
c:\progra~1\lenovo\npdirect\tpfnf7sp .exe
c:\program files\analog devices\core\smax4pnp .exe
c:\program files\common files\installshield\updateservice\issch .exe
c:\progra~1\thinkv~2\prdctr\lpmgr .exe
c:\program files\itunes\ituneshelper .exe
c:\progra~1\thinkv~2\prdctr\lpmlchk .exe
c:\progra~1\thinkpad\utilit~1\ezejmnap .exe
c:\program files\microsoft office\office12\groovemonitor .exe
c:\windows\system32\dla\dlactrlw .exe
c:\program files\Adobe\Reader 8.0\Reader\reader_sl .exe
c:\program files\Analog Devices\Core\smax4pnp .exe
c:\program files\Common Files\InstallShield\UpdateService\issch .exe
c:\program files\Common Files\InstallShield\UpdateService\isuspm .exe
c:\program files\Common Files\Lenovo\Scheduler\scheduler_proxy .exe
c:\program files\Common Files\Symantec Shared\ccapp .exe
c:\program files\Dell AIO Printer A920\dlbkbmgr .exe
c:\program files\iTunes\ituneshelper .exe
c:\program files\Lenovo\AwayTask\awaysch .exe
c:\program files\Lenovo\Client Security Solution\cssauth .exe
c:\program files\Lenovo\NPDIRECT\tpfnf7sp .exe
c:\program files\Lenovo\TrackPoint\tp4serv .exe
c:\program files\Microsoft ActiveSync\wcescomm .exe
c:\program files\Microsoft Office\Office12\groovemonitor .exe
c:\program files\Symantec\Ghost\ngctw32 .exe
c:\program files\ThinkPad\Utilities\ezejmnap .exe
c:\program files\ThinkPad\Utilities\tp98tray .exe
c:\program files\ThinkPad\Utilities\tpkmapap .exe
c:\program files\ThinkVantage\PrdCtr\lpmgr .exe
c:\program files\ThinkVantage\PrdCtr\lpmlchk .exe
c:\windows\system32\DLA\dlactrlw .exe

File::
c:\program files\microsoft activesync\wcescomm .exe
c:\program files\common files\lenovo\scheduler\scheduler_proxy .exe
c:\program files\lenovo\trackpoint\tp4serv .exe
c:\progra~1\thinkpad\utilit~1\tp98tray .exe
c:\progra~1\lenovo\npdirect\tpfnf7sp .exe
c:\program files\analog devices\core\smax4pnp .exe
c:\program files\common files\installshield\updateservice\issch .exe
c:\progra~1\thinkv~2\prdctr\lpmgr .exe
c:\program files\itunes\ituneshelper .exe
c:\progra~1\thinkv~2\prdctr\lpmlchk .exe
c:\progra~1\thinkpad\utilit~1\ezejmnap .exe
c:\program files\microsoft office\office12\groovemonitor .exe
c:\windows\system32\dla\dlactrlw .exe
c:\program files\Adobe\Reader 8.0\Reader\reader_sl .exe
c:\program files\Analog Devices\Core\smax4pnp .exe
c:\program files\Common Files\InstallShield\UpdateService\issch .exe
c:\program files\Common Files\InstallShield\UpdateService\isuspm .exe
c:\program files\Common Files\Lenovo\Scheduler\scheduler_proxy .exe
c:\program files\Common Files\Symantec Shared\ccapp .exe
c:\program files\Dell AIO Printer A920\dlbkbmgr .exe
c:\program files\iTunes\ituneshelper .exe
c:\program files\Lenovo\AwayTask\awaysch .exe
c:\program files\Lenovo\Client Security Solution\cssauth .exe
c:\program files\Lenovo\NPDIRECT\tpfnf7sp .exe
c:\program files\Lenovo\TrackPoint\tp4serv .exe
c:\program files\Microsoft ActiveSync\wcescomm .exe
c:\program files\Microsoft Office\Office12\groovemonitor .exe
c:\program files\Symantec\Ghost\ngctw32 .exe
c:\program files\ThinkPad\Utilities\ezejmnap .exe
c:\program files\ThinkPad\Utilities\tp98tray .exe
c:\program files\ThinkPad\Utilities\tpkmapap .exe
c:\program files\ThinkVantage\PrdCtr\lpmgr .exe
c:\program files\ThinkVantage\PrdCtr\lpmlchk .exe
c:\windows\system32\DLA\dlactrlw .exe

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix.