Personal Internet Security 2011

Discussion in 'Malware Help (A Specialist Will Reply)' started by Ariana386, Dec 28, 2010.

  1. Ariana386

    Ariana386 Private E-2

    This is the name of the Malware that decided to make its home in my computer recently... It first started making my IE and Firefox go thru a proxy--and I got a message that kept telling me I had no internet connection because my "proxy site was down"... I reset the internet settings to "no proxy" and used malwarebytes to try to get rid of the malware.... It partially worked.. Now, I have an issue.. I can go online, and I can go to SOME websites (like my Facebook, and my yahoo mail), but I canNOT access google, or any OTHER search engines for that matter... Help! What can I DO? I have Windows XP, and I will also post the log I have from HijackThis and Malwarebytes... I certainly hope u can help me--I don't know what else to do... Oh! To complicate matters further, I do not have my Windows installation disk any longer... =( This was ONE sucky CHRISTMAS PRESENT, lemme tell ya!
     

    Attached Files:

    Ariana386, Dec 28, 2010
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please follow the below instructions:

    READ & RUN ME FIRST. Malware Removal Guide

    In the mean time, run HJT and do a scan only. Then select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.
     
    TimW, Dec 28, 2010
    #2
  3. Ariana386

    Ariana386 Private E-2

    Okay, I ran the scans as directed, and will attach the logs.. I am so thankful for all of your help! U's are the bestest ever!!!
     

    Attached Files:

    Ariana386, Dec 28, 2010
    #3
  4. Ariana386

    Ariana386 Private E-2

    And THIS one too--could only attach 4 to the previous reply...
     

    Attached Files:

    Ariana386, Dec 28, 2010
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. Please tell me what issues may still exist.
     
    TimW, Dec 29, 2010
    #5
  6. Ariana386

    Ariana386 Private E-2

    Actually, once I ran the cfix n rootr on the computer, it seemed to do the trick!!!! I can now go to ANY website and my situation has been repaired!! U are so the best! <3 MWAH MWAH MWAH! <3 A friend of mine had the same malware in her computer.. ANd it just kept coming back... And back....And back.... She took it in to be fixed, and hasn't gotten it back yet!!! I'm so glad I checked w/u guys--the EXPERTS--first! Happy Holidays!!!
     
    Ariana386, Dec 30, 2010
    #6
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:




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    TimW, Dec 31, 2010
    #7

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