Pipas.A Please Help (2)

Pipas.A

I have the Pipas.A browser hijacker. Would appreciate anyone who can look at this HJT and and Fixwareout results and please advise. Thank you.

Edit by bjgarrick: Inline logs attached!

 

Re: Pipas.A

Welcome to MajorGeeks.com, please follow our standard cleaning procedures:

http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

• Make sure you check version numbers and get all updates.

http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis

• Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..

http://www.majorgeeks.com/images/grenade.gif In your next post, please make sure you attach the following logs and that you have run these scans in the following order:

• CounterSpy - ONLY IF you were not able to run Windows Defender
• Bitdefender - from step 6
• Panda Scan - from step 6
• runkeys.txt - the log from GetRunKey.bat
• newfiles.txt - the log from ShowNew.bat
• HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

 

Pipas.A Please help!

Okay, this time I have followed all of the instructions before posting, and ran everything according to the instructions the best I knew how. Here are the first three files, including a re-run of hijack. I'm not too sure how to find the others on my computer, but I will try, and if able, post them in a second thread.

 

I have attached newfiles.txt here...tried to attach runkeys.txt, but it wouldn't upload. But I can tell you, the document was blank. I don't know if that means anything, but that's it. I hope this and the other three are enough for you to advise me. If not, just slap me around a bit and tell me what else to do. Thanks for your time!

 

I have merged your three threads together, from now on please post in here instead of creating new threads.

I will be back in about 30 minutes to review the logs and post a fix.

 

Please see the Wareout Removal thread and follow the instructions there. Once you complete the thread, fix the entries below with HJT. After you complete this post, reboot and attach a fresh HJT log.

 

Here are the attached files.

I will check back tomorrow morning to see if you've posted anything after this. We are being hit here with a very big storm, and the power is blinking. Better sign off for now. And thank you again.

 

Now scan with HijackThis and check the boxes for the following entries:
( Make sure ALL browser windows are closed when you click FIX )

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [%%DELETE_VALUE%%] CreateCD50

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)

Again, make sure ALL browser windows are closed when you click FIX.

Next, run CCleaner to clean up cookies and temp files.

Next Reset Web Settings & Default Security Settings

To Reset Web Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK

To Default Security Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.

Note for IE 7 users:
Select Internet Options, then the Advanced Tab and then the Reset button under Reset Internet Explorer Settings.

After you complete the above, reboot and let me know how things are running and if any problems remain.

 

At this point, everything's fixed and running fine. THANK YOU!!!!!!!!!!!!!

 

Your Welcome!

You should see this article on How to Protect yourself from malware!

Surf Safely!