Please advise

Discussion in 'Malware Help (A Specialist Will Reply)' started by HimynameisHuh, Feb 11, 2015.

  1. HimynameisHuh

    HimynameisHuh Private E-2

    Hi and thank you for taking you time to read and possibly help me. I have extreme lags of internet connections at various times that no matter what I do don't seem to be fixable. Have check wiring and physical connections twice. In research of virus info have found crssv process and the atielxxx, might not be correct spelling. Unable to end process or open original folders. Unable to download TSSDkiller. I also get these highlighted underscored words on you website that seems to be ads? More problems? please advise
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Download and run OTM.

    Download OTM by Old Timer and save it to your Desktop.

    Code:
    :Files
    C:\ProgramData\67e2d7d200003735
    C:\windows\SysNative\drivers\watwduij.sys
    C:\Users\READ LAP TOP\AppData\Roaming\Microsoft\Windows\Templates\066806w8y814v020f133l1yxd2w2
    
    :Commands
    [emptytemp]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it into a text file to ATTACH into your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



    Re run Malware Bytes and fix anything it may find. Attach log if it does...


    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.



    Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running!
     
  3. HimynameisHuh

    HimynameisHuh Private E-2

    Will do and post logs in a bit, just an update, I went to boot up my laptop and the screen loaded black and then i get a message saying that this isnt a real windows copy. I've had this computer for two years and never had this problem.
     
  4. HimynameisHuh

    HimynameisHuh Private E-2

    Malware byte came back with nothing, JRT did a bunch. I reran mgtools as I could not figure out how to go to the one you gave me, hope its the same. TY again for taking time to help
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    OK, logs look good! Explain how things are running, please? :)
     
  6. HimynameisHuh

    HimynameisHuh Private E-2

    Still having lag spikes where it seems I'm dropping connection radomly although it no where nearly as bad. Adchoices, csrss and atieclxx processes, windows changed the background to a black screen and now is asking me to reregister my windows editon.
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I think those are all topic for the software forum. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     

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