Please check for additional malware

Discussion in 'Malware Help (A Specialist Will Reply)' started by MaryCWalters, Jan 10, 2008.

  1. MaryCWalters

    MaryCWalters Private E-2

    Hi,
    Attached are the logs specified in the "Read and Run Me First" thread.
    My PC is running much better since I ran the tools but I would like to be sure that all the bad stuff is removed.
    Monday I started seeing a popup that said I was infected with Worm Win32-NetSky - when I clicked on the link, it took me to <snip>. My task manager was disabled, many other popups started appearing telling me I was infected and to click on this link to buy their software to fix the problem. I had 3 icons on my desktop that weren't there before. After I ran combofix I had my task manager back, the 3 icons on desktop were gone and most of the popups had went away. SpyBot found some more stuff and so did AVG.
    I would like to make sure my PC is clean. Can you please check my files and see what other action I should take.
    Thank you - this is greatly appreciated.
    Mary
     

    Attached Files:

    Last edited by a moderator: Jan 11, 2008
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The Combo Fix took care of most of it ...there are a few things remaining:

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 6

    Reboot and install:
    Java Runtime 6

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now find and delete:
    C:\Program Files\XP Antivirus

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.
     
  3. MaryCWalters

    MaryCWalters Private E-2

    Hi Tim,
    I did not have an internet connection on my infected pc when you replied(message was that my ip address was invalid) so I did not get the Sun Java until I ran through the other steps and restarted my pc. When I restarted my pc, I also restarted my modem and then had connectivity so I did the Java steps then.
    How does it look now?
    Thanks so much for your help.
    Mary
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs look clean.

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    10. If you are running Windows XP or Windows ME, do the below:
    * Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    11. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     
  5. MaryCWalters

    MaryCWalters Private E-2

    Final steps are complete and I am confident that I have some good tools protecting my PC now. Thank you again for the awesome help!
    Mary
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You're most welcome....safe surfing. :)
     

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