Please check logs - search conduit problem

Discussion in 'Malware Help (A Specialist Will Reply)' started by goliath, Jun 26, 2014.

  1. goliath

    goliath Private E-2

    Hi,

    Please check these logs. A friend's computer had Search Conduit redirect and possibly other problems.

    thanks!!
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    http://img805.imageshack.us/img805/9659/rktigzy.gif Fix item using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate this detection:

    • [Suspicious.Path] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run | YourFile DownloaderInstaller Starter : "C:\Users\Owner\AppData\Local\Temp\install391890.exe" -startup -> FOUND
    Place a checkmark next to this item, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.




    Download and run OTM.

    Download OTM by Old Timer and save it to your Desktop.


    Code:
    :Files
    C:\Users\Owner\AppData\Local\Temp\install391890.exe
    C:\Users\Owner\AppData\LocalLow\Conduit
    C:\Users\Owner\AppData\Local\APN
    C:\Program Files (x86)\SearchProtect
    C:\Users\Owner\AppData\Roaming\SearchProtect
    C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup
    
    :reg
    [-HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A2F3646F-8BEE-4D69-856A-8434159A6E9E}]
    [-HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A2F3646F-8BEE-4D69-856A-8434159A6E9E}]
    [-HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{3c471948-f874-49f5-b338-4f214a2ee0b1}]
    [-HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0809851D-6B6B-49C8-93A3-D43B32E2A276}]
    [-HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\AskPartnerCobrandingTool_RASAPI32]
    [-HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\AskPartnerCobrandingTool_RASMANCS]
    [-HKLM\SOFTWARE\Wow6432Node\Systweak\RegClean Pro]
    [-HKU\S-1-5-21-1843372596-1352642038-2871105733-1000\Software\AppDataLow\Software\SmartBar]
    [-HKU\S-1-5-21-1843372596-1352642038-2871105733-1000\Software\Conduit]
    [-HKU\S-1-5-21-1843372596-1352642038-2871105733-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}]
    [-HKU\S-1-5-21-1843372596-1352642038-2871105733-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{98889811-442D-49DD-99D7-DC866BE87DBC}]
    [-HKU\S-1-5-21-1843372596-1352642038-2871105733-1000\Software\Microsoft\Internet Explorer\TabbedBrowsing\bProtectNewTabPageShow]
    [-HKU\S-1-5-21-1843372596-1352642038-2871105733-1000\Software\Microsoft\Internet Explorer\TabbedBrowsing\bProtectShowTabsWelcome]
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
    "YourFile DownloaderInstaller Starter"=-
    [HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\windows\currentVersion\Run]
    "YourFile DownloaderInstaller Starter"=-
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0809851D-6B6B-49C8-93A3-D43B32E2A276}]
    
    :Commands
    [emptytemp]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it into a text file to ATTACH into your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.



    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.

    After reboot, check to see if your firewall is working.



    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  3. goliath

    goliath Private E-2

    Thanks! New logs attached.

    I forgot to save the RogueKiller file so I ran the program twice.
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Re run Hitman for me and attach the log please.
     
  5. goliath

    goliath Private E-2

    Hi,

    Hitman Log attached. Also, I cannot copy and paste into OTM. Any fixes for that?

    thanks!
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hitman log did not attach.

    You asked about OTM, but your log from that is fine...

    info about:
     
  7. goliath

    goliath Private E-2

    Hitman Log attached. Thanks!
     

    Attached Files:

  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Are you comfortable going into the Windows Registry and manually deleting these?

    • HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0809851D-6B6B-49C8-93A3-D43B32E2A276}
    • HKU\S-1-5-21-1843372596-1352642038-2871105733-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}
    • HKU\S-1-5-21-1843372596-1352642038-2871105733-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{98889811-442D-49DD-99D7-DC866BE87DBC}
    • HKU\S-1-5-21-1843372596-1352642038-2871105733-1000\Software\Microsoft\Internet Explorer\TabbedBrowsing\bProtectNewTabPageShow
    • HKU\S-1-5-21-1843372596-1352642038-2871105733-1000\Software\Microsoft\Internet Explorer\TabbedBrowsing\bProtectShowTabsWelcome

    Also you need to reset Google Chrome following these instructions.

    Let me know how you get on.
     
  9. goliath

    goliath Private E-2

    Yes, I can edit the registry. The keys you listed are all deleted. Also reset the browser settings for Chrome.

    Is the machine clean now?

    -s
     
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Re run Hitman. Attach new log. :)
     
  11. goliath

    goliath Private E-2

    Hitman log attached.
     

    Attached Files:

  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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