Please check my Active scan,runkey.txt and newfiles.txt files

Discussion in 'Malware Help (A Specialist Will Reply)' started by janet_jjj, Oct 9, 2006.

  1. janet_jjj

    janet_jjj Private E-2

    Hi, My computer has been infected with malware and spyware. I followed the instructions on : http://forums.majorgeeks.com/showthread.php?t=35407 and would really like it if someone can give me some feedback on the attachment logs.
    Please help,
    thank you for checking my post,
     

    Attached Files:

  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi could you also attach the other two logs that were specified in the guide as in the

    Panda Online Scan and Hijackthis logs



    Cheers :)
     
  3. janet_jjj

    janet_jjj Private E-2

    Here you go. pls let me know if you need anything else.

    Edit by bjgarrick: Inline log attached!
     

    Attached Files:

    Last edited by a moderator: Oct 11, 2006
  4. matt.chugg

    matt.chugg MajorGeek

  5. janet_jjj

    janet_jjj Private E-2

    Here is the HJT log after using vundo.
    Pls let me know if you need anything else.



    ps.THanks for editing my last post bjgarrick
     

    Attached Files:

  6. matt.chugg

    matt.chugg MajorGeek

    Please post the vundofix log. It will be located @ c:\vundofix.txt
     
  7. janet_jjj

    janet_jjj Private E-2

    Here you go :)
     

    Attached Files:

  8. matt.chugg

    matt.chugg MajorGeek

    OK! That fixed a whole load of problems but you still have LOADS more. AS you can see from the below you are very infected. Some of these infections will have come from using Limewire to download things like D:\Call_of_Duty_2_V1.0_serial_number.rar

    The below will not fix everything, once you have gone through the below I need to to post a whole new set of logs
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • CounterSpy - ONLY IF you were not able to run Windows Defender
    • Bitdefender - from step 6
    • Panda Scan - from step 6
    • HijackThis

    OK lets start fixing this:

    Using add/remove programs which can be accessed from the control panel, uninstall the following:



    Download

    - Pocket KillBox

    - Process Explorer

    Extract each to their own folder somewhere that you will be able to locate later.

    IMPORTANT: You should print or save the below locally, so you can refer to them while offline. You must exit all browsers before running the below steps and it would be best if you actually physically unplug your cable to the internet, reboot, and do not run anything but what I give you to do. Also it would be good to exit all processes and items in your System tray.

    Do the above before continuing! Okay unplug your cable now.

    Make sure you have rebooted in Normal Mode (do not open any other processes)


    - Run Process Explorer

    In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

    Once you see this screen click on each instance of vfryugq.dll once and then click the kill button. After you have killed all of the vfryugq.dll under winlogon click ok. (If you do not find the dll, just continue on.)

    Next double click on explorer.exe and again click once on each instance of vfryugq.dlland kill it. (If you do not find the dll, just continue on.)

    Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
    zzaooji.dll
    ainkr.dll
    tpwxaugv.dll
    gebyw.dll

    Now just exit Process Explorer.


    Run HijackThis. Click the 'Do a system scan only' button.


    Once the scan has completed click Config

    Click Misc Tools

    Click Open Process Manager

    Terminate the following processes by selecting them from the list and clicking Kill Process

    If you don't see a certain process just move onto the next.

    Click back to return to the scan results.

    Place a checkmark in the box next to the following lines:


    Click on the 'Fix checked' button. Wait for HijackThis to finish; close HijackThis.

    Now run Pocket Killbox:

    Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot.


    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    Now boot into SAFE MODE

    Open Windows Explorer navigate to and DELETE the following: (Some of these may have already been deleted by Pocket Killbox)




    If you have Windows XP delete the contents of C:\WINDOWS\Prefetch.


    REBOOT to Normal Mode and rerun the scans I indicated at the start of this post.
     
  9. janet_jjj

    janet_jjj Private E-2

    Thanks for your reply. I did as you told except :
    1/ I was not able to delete
    Java 2 Runtime Environment Standard Edition v1.3.1_04 and
    2/ I was not able to run WindowsDefender and Bitfinder

    I have attached the logs from running the other software. Please let me know if you need anything else.
    Thank you so much!
     

    Attached Files:

  10. janet_jjj

    janet_jjj Private E-2

    and here is the HJT log:
     

    Attached Files:

  11. matt.chugg

    matt.chugg MajorGeek

    What problems are you encountering with bitdefender?
    You need to run counterspy if you cannot run windows defender as per the read and run me.

    Run HijackThis. Click the 'Do a system scan only' button.

    Place a checkmark in the box next to the following lines:

    Click on the 'Fix checked' button. Wait for HijackThis to finish; close HijackThis.

    Now run Pocket Killbox:

    Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot.


    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    Now boot into SAFE MODE

    Open Windows Explorer navigate to and DELETE the following: (Some of these may have already been deleted by Pocket Killbox)


    If you have Windows XP delete the contents of C:\WINDOWS\Prefetch.

    REBOOT to Normal Mode.

    Let me know how things are running now

    Post a fresh HijackThis log, a fresh newfiles log and a fresh activescan log.[/QUOTE]
     
  12. janet_jjj

    janet_jjj Private E-2

    Hi matt.chugg,

    It wasn't loading up on my webpage. But after I installed the active x component it started running.

    I couldn't run Windows defender so I did run CounterSpy.

    I did as you had advised and have attached all the new logs. Please let me know if you need anything else and thank you for your continued help!!! :)
     

    Attached Files:

  13. janet_jjj

    janet_jjj Private E-2

    and the newfiles log.
     

    Attached Files:

  14. matt.chugg

    matt.chugg MajorGeek

    You havn't told me how things are running now! Are you having any malware specific symptoms anymore?
     
  15. janet_jjj

    janet_jjj Private E-2

    oops sorry.

    Its running pretty good. No signs or crazy behaviour of malware.

    So is it clean now?
     
  16. matt.chugg

    matt.chugg MajorGeek

    Nearly there ;)

    Reboot into safe mode and delete the following

    Note: C:\Program Files\Common Files\?asks

    The question mark in here will probably appear as a T but isn't really. some malware uses non standard characters to try and confuse scanners. The folder will probably be empty anyway but to help you find it it was modified Oct 12 2006.

    I need to check the details of some files on your computer to see who made them etc. Download the zip file attached to this post and extract both files to a convinient folder. Run the GetFileDetails.bat file by double clicking it. This will create a log file in the root of c: called getdetails.txt upload it with your next post.
     

    Attached Files:

  17. janet_jjj

    janet_jjj Private E-2

    Did as you told.
    here is the GetDetails.txt
     
  18. janet_jjj

    janet_jjj Private E-2

    Here it is.
    please let me know if you need anything else.
     

    Attached Files:

  19. matt.chugg

    matt.chugg MajorGeek

    Sorry there was an error in the batch file I created, entirly my fault!

    Please can you repeat the prcedure with the zip attached to this post. Sorry Again ;)
     

    Attached Files:

  20. janet_jjj

    janet_jjj Private E-2

    Not a problem, here it is. pls let me know if you need anything else.
     

    Attached Files:

  21. matt.chugg

    matt.chugg MajorGeek

    ok it looks like those files have all gone!

    Is everything still running smoothly? If so, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    3. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and enable System Restore to create a new clean Restore Point.
    4. After doing the above, you should work thru the below link:
     

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