Please check my logs

Hi there and welcome

I am currently reviewing your logs and will get back to you with a set of instructions as soon as possible. Thanks for your patience.

In the meantime; whilst I do this could you also attach the log from running SUPERantispyware.

Kes13!

 

Hi there

You have alot running and installed! Use a start up manager to control what starts up on your machine, do not use Ccleaner and do not use MSCONFIG. If you need me to link you to some recommended software to do this--I will.


First you MUST put your PC into normal startup mode with MSconfig as we requested in step 1 of the READ & RUN ME. Then continue on with the below.

1) I strongly advise you to cleanup your Desktop. Remove eveything but links to run programs. Do not download and save programs here and defintely do not use it for long term storage. You need to keep ComboFix.exe here for now as we need it, but we will be removing it when we are finished with your cleanup. A cluttered Desktop is malware's playground and it can also cause performance degradation especially when you start saving large files here.

2) Please go to Add or Remove Programs and uninstall the following older versions of Java:

• J2SE Runtime Environment 5.0 Update 1
• J2SE Runtime Environment 5.0 Update 10
• J2SE Runtime Environment 5.0 Update 11
• J2SE Runtime Environment 5.0 Update 2
• J2SE Runtime Environment 5.0 Update 6
• J2SE Runtime Environment 5.0 Update 9
• Java 2 Runtime Environment, SE v1.4.2
• Java 2 Runtime Environment, SE v1.4.2_03
• Java(TM) 6 Update 11
• Java(TM) 6 Update 3
• Java(TM) 6 Update 5
• Java(TM) SE Runtime Environment 6 Update 1
• Java(TM) SE Runtime Environment 6

3) Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

4) Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).

• C:\Documents and Settings\Daddy\Local Settings\temp
• C:\WINDOWS\TEMP

5) Please use Windows Explorer to find and delete the following bold files which are inside of the below directory:

C:\Documents and Settings\All Users\Application Data

• xml2BA8.tmp
• xml369.tmp
• xml36A.tmp
• xml774.tmp

6) Now reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6

7) Now Run Ccleaner!

8) Now go to this link Using MGTools and download the new version of MGtools.exe using the black bold print link in the first sentence. Overwrite your previous MGtools.exe file with this one.

9) Run the new MGTools.exe and attach the logs it generates --> (C:\MGlogs.zip)

10) *Let me know how things are running now!*

Thanks
Kes